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Extended Stay America - Oakland - Alameda Airport
- Hotels
- Alameda, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1260 S. Loop Rd., Alameda, CA, 94502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Mark's birthday Loved it, very cost and relaxing
Business response:
Thank you for taking the time to write a review. I am thrilled you found your stay relaxing for an affordable price. We aim to give guests an excellent experience so I am glad you were provided one. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Beland hôtel. Cependant, nous sommes arrivés passé 23h et la personne qui nous attendait dormait et nous avons dû patienter 2h à la porte. Innacceptable
Good basic room - very roomy for extended stay. Individual parking slots for cars are very narrow - this might be a California-specific trait.
Business response:
Thank you so much for sharing your experience with us. We appreciate you letting us know that you liked the price and cleanliness of our hotel. We do apologize that we did not reach your expectations with the coffee that we provided. We are sorry for this issue, but are happy to read that we provided you with a great services. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
It was ok The breakfast was poor... It smelled like a hospital and dirty on outside
Business response:
The staff and I read your comments about your stay with us. The situation you described regarding the outside of the hotel being dirty is truly regrettable. We are very sorry for your experience. I met with the staff, and we will walk the halls pray them with air freshener and pick up any trash to ensure that the bad smell is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the ne... read more
Nice room, not many amenities Hotel was nice except for the large stain in the carpet right outside our door. The room was clean and nice. The free wifi is really weak and I bought an upgrade on my phone but found out it only worked on my phone and I would have to buy it again if I wanted it on my computer. The basic wifi was too weak to stream a movie and the TV service was limited with no movie options.
Business response:
The feedback provided in your review is much appreciated. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our WiFi connection didn't meet your expectation. The staff and I appreciate your comments, as it will only help us to improve. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Good hotel It was a bath bad experience to get into the hotel , the hotel was not able to find my reservations I made through Expedia . Had to wait more than 30 mins to find my reservation . It's not a pleasant experience to ha e wait for your hotel you booked on your trip . Hope Expedia does not let this happen again
Business response:
Thank you for taking the time to write a review of your stay. It was disheartening to read that we were unable to check you in when you arrived to the hotel; however, I am so happy that we were able to make your stay pleasant. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Great please to stay Excellent. Very friendly staff.
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that the staff was friendly during your stay Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Oakland - Alameda Airport
How is Extended Stay America - Oakland - Alameda Airport rated?
Extended Stay America - Oakland - Alameda Airport has a 4.2 star rating with 1,315 reviews.
When is Extended Stay America - Oakland - Alameda Airport open?
Extended Stay America - Oakland - Alameda Airport is open now. It will close tomorrow at 12:00 a.m.