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Extended Stay America - Oakland - Alameda Airport
- Hotels
- Alameda, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1260 S. Loop Rd., Alameda, CA, 94502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
really bad service It was the worst service i never had, i had to make my bed they didint do it
Disrespectful Neighbor My stay was great except I couldn't get any sleep from the neighbor. Very Disrespectful I complain to the manager. They wouldn't move me, no refund so I didn't start that following week.
Business response:
Thank you for taking the time to write a review of your stay. I'm disappointed to know that you had issues with your neighbor and our staff couldn't move you to an empty room. I sincerely apologize. Thank you again for your review. It would be our pleasure for you to reserve a room with us in the future.
Room was large and comfortable. Bed was comfortable. The only negative was the TV channels were fuzzy and did not work well.
Business response:
Thank you for taking the time to write a review. I am lad you received a clean and comfortable stay with us, but I am disappointed about your issue with the television. Thanks for bringing it to our attention. Our staff will be informed to check the televisions regularly for issues. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Customer services It was great the only problem we had was the cleaning services, they only come every 8 day so you have to clean yourself. I was there for 5 day's I had to pick up clean towels & sheets. Also a clerk was never there, they all between 25-35yrs old Russell was the only clerk I did see at the front desk when ever he was there at work, the others I had to wait or hollow out for someone to come, no one was ever available.
Business response:
Thank you for taking the time inform us about your stay. I am disappointed in the lack of staff availability at the front desk and the lack of communication you received on our cleaning services. Our staff will be addressed about the issues you faced. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Nice Hotel. Next To Oakland Raiders Training HQ's Lovely Extended Stay Hotel. Staff Courteous. Queen Size Room was very clean with modern furniture. Sm. Kitchenette w/full size Frig.(needed kitchen sink replaced due to rust stains around the drain-out that wasn't pleasant to look at but didn't effect it's use at all). Lg. Bathroom, Seating Area w/Lg. Desk, Couch and Coffee Table. Flat Screen T.V. on a swivel stand can be seen from couch area and bed. If you're an Oakland, CA. Raider Fan!!! or just involved with sports in any... read more
ビジネスステイに適したホテル 少し歩くと、対岸にサンフランシスコの摩天楼が見える海岸に出る。夜も静かで快適に過ごせる。朝9時にして朝食の補充がなく、取る事ができなかったのが残念。
Frequently asked questions about Extended Stay America - Oakland - Alameda Airport
How is Extended Stay America - Oakland - Alameda Airport rated?
Extended Stay America - Oakland - Alameda Airport has a 4.2 star rating with 1,309 reviews.
When is Extended Stay America - Oakland - Alameda Airport open?
Extended Stay America - Oakland - Alameda Airport is open now. It will close tomorrow at 12:00 a.m.