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Extended Stay America - Oakland - Alameda Airport
- Hotels
- Alameda, CA
About this business
Location details
1260 S. Loop Rd., Alameda, CA, 94502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Muy bien
Business response:
Dear Guest,Thank you for taking the time to review your stay at Extended Stay America. We're pleased to know your experience was a very good one. It's always our goal to offer both comfort and convenience and knowing that we delivered on that during your stay means a great deal to our team. Thank you for choosing to stay with us, we hope to have the opportunity to host you again during a future visit.Sincerely,Hotel Management
The complementary breakfast closed at 9 am... that is to early
Business response:
Dear Guest,Thank you for sharing your thoughts. We’re sorry to hear that the timing of our complimentary breakfast didn't work well for your schedule. We understand the importance of having a flexible start to the day, and we will take your feedback into consideration as we continue to improve our services. We hope to have another opportunity to welcome you back and provide you with a more favorable experience. Thank you again.Sincerely,Hotel Management
Reliable.
Expectation Not Met Check in was very good. Toilet had pee on front outside of bowl. Breakfast was a package chocolate muffin and breakfast bar.
Business response:
Dear Guest,We apologize for the bathroom condition upon your arrival and regret that we did not meet your expectations. Cleanliness is our top priority, and we will address this with our team to ensure it is thoroughly checked in the future. We also appreciate your feedback on the breakfast offerings and will review options to improve that experience. Thank you for bringing these matters to our attention. We would like the opportunity to serve you better in the future and hope you will consider a return visit.Sincerely,Hotel... read more
I slipped in the bath tub and almost broke my leg and so, I think you should have bath tub mats to prevent things like this. My left leg is still bruised and sore from this fall.
Business response:
Dear Guest,We’re sorry for the incident you encountered during your stay. Your safety is important to us, and we regret this situation. We appreciate your feedback regarding the bathtub mats, and we will look into adding these safety measures to prevent future accidents. We hope that your discomfort is short-lived. Thank you for bringing this to our attention. Your feedback drives us to enhance our services continuously, and we look forward to another opportunity to show you our commitment to outstanding experiences.Sincerel... read more
Me encanto
Frequently asked questions about Extended Stay America - Oakland - Alameda Airport
How is Extended Stay America - Oakland - Alameda Airport rated?
Extended Stay America - Oakland - Alameda Airport has a 3.4 star rating with 2,142 reviews.
When is Extended Stay America - Oakland - Alameda Airport open?
Extended Stay America - Oakland - Alameda Airport is open now. It will close tomorrow at 12:00 a.m.