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Extended Stay America - Oakland - Emeryville
- Hotels
- Oakland, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3650 Mandela Pkwy., Oakland, CA, 94608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property need to up grade there maintenance in the room the microwave went out one of the stove lids were out to cook other than that I was satisfied with the room
Business response:
Dear Khalilah,Thank you for the generous review of Extended Stay America. We are pleased that, except for a few issues, you had a pleasant stay overall. Our team always appreciates knowing where we can redirect our focus in order to strengthen our hospitality efforts, so we are grateful for each of your comments. We enjoyed having you as our guest and hope for the opportunity to host your future city visits.Sincerely,Hotel Management
Every thing
The room was great. Clean , pleasant good view etc.. clean towels, appliances etc
Business response:
Dear Reginald,Thank you for staying at Extended Stay America. We're delighted to hear that your room met your expectations and that you enjoyed the cleanliness, pleasant atmosphere, and great view. We're also glad you appreciated the clean towels and appliances, which are essential to a comfortable stay. Our housekeeping team works hard to ensure every room is spotless and well-maintained, so it's great to know their efforts are noticed. It would be a pleasure to welcome you back anytime you visit our area.Sincerely,Hotel Ma... read more
No hair dryer Front desk is not there always. I have to wait them at least a few minutes. Room space is good and storage is good. But no complementary shampoo is ready I have to ask for it at the front desk. Shower curtain is not clean. Hair dryer is not there. Kitchen is very good but never used.
Business response:
Dear Guest, Thank you for sharing your experience. We apologize for the inconvenience caused by the front desk availability and the lack of complementary shampoo. Your feedback regarding the cleanliness of the shower curtain and the missing hair dryer is noted, and we will address these issues with our team to improve our service. We’re glad to hear you found the room space and kitchen to your liking. We appreciate your input and hope to better serve you in the future.Sincerely,Hotel Management
Very convenient
Business response:
Dear Stephany,Thank you for choosing to stay with us! We're delighted to hear that you found our location convenient. It was a pleasure having you as our guest, and we hope to welcome you back soon for another comfortable and enjoyable stay.Sincerely, Hotel Management
It’s smell marijuana so badly in the first floor and there not cleaning really good. Other than that it was ok in the fourth floor is nice.
Frequently asked questions about Extended Stay America - Oakland - Emeryville
How is Extended Stay America - Oakland - Emeryville rated?
Extended Stay America - Oakland - Emeryville has a 4.1 star rating with 1,092 reviews.
When is Extended Stay America - Oakland - Emeryville open?
Extended Stay America - Oakland - Emeryville is open now. It will close tomorrow at 12:00 a.m.