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Extended Stay America - Oakland - Emeryville
- Hotels
- Oakland, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3650 Mandela Pkwy., Oakland, CA, 94608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Say it has free breakfast, no breakfast offered
Business response:
Dear Richard, Thank you for your review. Your total satisfaction is always our top priority; therefore, based on your review, we are disappointed if we did not provide you with the exceptional stay we want for every guest. We hope to have a future opportunity to restore your confidence in us.Sincerely,Hotel Management
No blow dryer Only one pillow in room I booked a Queen and received a full size bed it was very tiny The booking said breakfast was included and when we got there he said no breakfast Sheets were dirty and stained No bathroom soap or shampoo Carpets were pulled up and ripped in several places inside Cleaning staff were very loud first thing in the morning No clock in the room
Business response:
Dear Jessica, Thank you for your recent stay at our hotel. We appreciate you taking the time to post your review, as we genuinely value our guest's comments and opinions. We are sorry to read you had several issues during your stay, and we are grateful for your patience. We want an opportunity to show you the hospitality for which we are known, and we hope you will return the next time your travels bring you this way.Sincerely,Hotel Management
I’ve stayed at Extended Stay several times over the years. The idea of a kitchenette is very appealing and helpful. It was located close to my family, so it is the best of two worlds.
The best service every my life
Business response:
Dear Biniam, Thank you for choosing Extended Stay America for your recent accommodation. We are delighted to read that you had such a wonderful experience and loved the outstanding service provided by our team, who endeavor to go above and beyond to ensure our guests have an exceptional experience. Your compliments are not only rewarding but also encouraging. It was a pleasure having you as our guest, and we hope to see you again soon.Sincerely,Hotel Management
Great Stay. Staff was extremely friendly. The establishment is fenced in and safe. Provides not only a level of security for your car but gives you a piece of mind while out walking your dog at night.
First the front staff really do a great job for what they are given to work with. The property shows wear and tear everywhere; for instance, the exit gate that is left open (and used as an entrance), the worn down carpets, scuffed up dresser, low water pressure, and mattress worn down to the support wires. Even though breakfast is listed as part of the room stay, this location has no breakfast, also no water or ice that I found. There were no extra blankets available at the front desk, and the blanket provided was exceptiona... read more
Business response:
Dear Jessica, We appreciate you pointing out particular items you loved and areas where we can improve. We are committed to offering the best experience for our guests, and we will use your comments for future improvements. Thank you for choosing us and taking the time to leave your review. We look forward to the opportunity to welcome you back soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Oakland - Emeryville
How is Extended Stay America - Oakland - Emeryville rated?
Extended Stay America - Oakland - Emeryville has a 4.1 star rating with 1,092 reviews.
When is Extended Stay America - Oakland - Emeryville open?
Extended Stay America - Oakland - Emeryville is open now. It will close tomorrow at 12:00 a.m.