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Extended Stay America - Oakland - Emeryville
- Hotels
- Oakland, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3650 Mandela Pkwy., Oakland, CA, 94608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Easy-to-use
Business response:
Dear Jorge, Thank you for your positive feedback about your stay at Extended Stay America. We're delighted that you found everything convenient during your visit. Your satisfaction is our priority, and we look forward to welcoming you back soon for another enjoyable stay.Sincerely, Hotel Management
Was good
Infested with roaches
Business response:
Dear Numas, Thank you for the feedback regarding your stay in our hotel. We are sorry for the disturbances you reported and assure you we do everything possible to discourage their entrance to our hotel. Our pest control provider has serviced the hotel, and we will ensure procedures are followed to prevent future issues. We regret the frustrations you experienced, and we are grateful for your patience. We hope you will accept our apologies and consider staying with us again.Sincerely,Hotel Management
Property was nice and staff were friendly. We also appreciated the security in the parking lot.
Business response:
Dear Scott, Thank you for taking the time to share your positive feedback with us. We are delighted that you found our property nice and our staff friendly. Ensuring the safety and security of our guests is of utmost importance to us, and we are pleased that you appreciated the measures we have in place, particularly in the parking lot. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay in the future. Sincerely,Hotel Management
This location need a mayor upgrade for better staying
Business response:
Dear kay kyung oh, Thank you for your feedback. We value your input and apologize if your stay did not meet your expectations. We are continually working to improve our facilities and services, and your comments will be taken into consideration for the future modernization of our property. We appreciate your understanding and hope to have the opportunity to welcome you back in the future for a more satisfying stay.Sincerely,Hotel Management
Not clean, smells everywhere. Bugs and mold in the rooms.
Business response:
Dear Andrew, We sincerely apologize for the substandard conditions you encountered during your recent stay. Your feedback concerning cleanliness, odors, and maintenance issues is deeply concerning and does not reflect the standards we aim to uphold. Please rest assured that we are taking immediate action to address these concerns with our housekeeping and maintenance teams to rectify these issues promptly. Your comfort and satisfaction are paramount to us, and we are committed to ensuring that such lapses do not recur. We ap... read more
Frequently asked questions about Extended Stay America - Oakland - Emeryville
How is Extended Stay America - Oakland - Emeryville rated?
Extended Stay America - Oakland - Emeryville has a 4.1 star rating with 1,092 reviews.
When is Extended Stay America - Oakland - Emeryville open?
Extended Stay America - Oakland - Emeryville is open now. It will close tomorrow at 12:00 a.m.