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Extended Stay America - Oakland - Emeryville
- Hotels
- Oakland, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3650 Mandela Pkwy., Oakland, CA, 94608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Did the job, no frills Just fine hotel room. Bathrooms are recently updated, bed was fine if you like a firm mattress. Pillows were flat. Stove didn’t work and kitchen was only supplied with dishes on request. The one pot we asked for was in very poor condition, and then the stove didn’t work anyway. Breakfast is a myth. Coffee, tea, cocoa we’re available, and packages oatmeal and muffins. All highly processed junk food and not much of it. It did what we needed it to do but I probably wouldn’t stay there again.
Business response:
Dear Karen, We are disheartened to learn of your dissatisfaction with your recent stay at our hotel. Please accept our sincerest apologies for any inconvenience caused. As a hospitality provider, we are committed to delivering exceptional service and experiences to our guests, and we deeply regret that we fell short of your expectations. Rest assured, we will be taking the necessary steps to address the issues you have raised, to prevent a recurrence, and to enhance the overall quality of our services. Your candid feedback i... read more
it was cool for a night or two stinks tho
Business response:
Dear Julia, We're glad you found the stay satisfactory for short durations. We appreciate your feedback about the odor and will address this internally. If you have any specific suggestions for improvement, we're open to hearing them. Thank you for your visit, and we hope to host you again for an even better experience in the future.Sincerely,Hotel Management
JUST GREAT
Nothing to eat on off. Nothing to drink out of,not a spoon.. outer toilet bowl dirty
Business response:
Dear Alecia, Thank you for being our guest. We sincerely apologize for these issues that impacted your stay. We never mean to disappoint our guests in any way, and we appreciate you bringing these concerns to our attention. Our top priority is to take care of our guests, so please be assured that we will follow up regarding these matters and take appropriate action to ensure a more wonderful experience for every guest entering our doors. We hope you will return so that we can provide you with a better experience.Sincerely,Ho... read more
Not the best but not the worst The hotel needs so love. The other guests were running up and down the halls all night. There were many people sitting in their cars to smoke. The area was relatively safe. There is no water pressure. The room was very musty.
Business response:
Dear Andrea, Thank you for taking the time to provide your feedback. We are very disappointed to read about the issues you encountered during your stay and sincerely apologize for disappointing you. Your comfort is important to us, and we are actively addressing these issues to ensure a more satisfying experience for all our guests. We hope you will return so that we can provide you with a better experience.Sincerely,Hotel Management
overall, while the staff were very nice and helpful, the property and the room were not clean
Business response:
Dear Ali, Thank you for staying at Extended Stay America during your recent trip to the city. We are delighted you had an enjoyable and comfortable stay at our location. Your compliments are appreciated and shared with the team for encouragement. However, we are sorry for the cleanliness issues and will work on its improvement. Please revisit us; we look forward to welcoming you back! Sincerely,Hotel Management
A bit of a bad area for crime ( use to live near by) but the property was safe.
Frequently asked questions about Extended Stay America - Oakland - Emeryville
How is Extended Stay America - Oakland - Emeryville rated?
Extended Stay America - Oakland - Emeryville has a 4.1 star rating with 1,092 reviews.
When is Extended Stay America - Oakland - Emeryville open?
Extended Stay America - Oakland - Emeryville is open now. It will close tomorrow at 12:00 a.m.