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Extended Stay America - Oakland - Emeryville
- Hotels
- Oakland, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3650 Mandela Pkwy., Oakland, CA, 94608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Loretta, thank you for choosing Extended Stay America - Oakland - Emeryville. We are pleased that you had a pleasant stay with us. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, General Manager
Nice peaceful room near shopping I enjoyed my stay. It was peaceful, staff was mice. I will be staying again.
Business response:
Thank you for sharing your experience at Extended Stay America - Oakland - Emeryville with future travelers. We are glad to know you enjoyed your time with us and that our convenient location and courteous associates left you with a good impression. It was our pleasure hosting you, and we look forward to welcoming you back in the future. Sincerely, General Manager
Business response:
Thank you for your fantastic rating. We're pleased you stayed at Extended Stay America - Oakland - Emeryville and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, General Manager
Visiting Family My husband and I had a WONderful stay in this hotel, "Extended Stay America Oakland - Emeryville". There are even luggage racks for making transporting luggage to the individual hotel rooms easier and more convenient. However, you may want to call "Extended Stay America Oakland - Emeryville" in advance and double check the actual "width" in size of the bed in the room that you are reserving. My husband and I reserved a QUEEN bed Bedroom and ended up sleeping on a TWIN size bed. However, the smaller size bed, ... read more
Business response:
Thank you for staying with us at Extended Stay America - Oakland – Emeryville. It’s our pleasure knowing you loved our convenient location and the excellent service we provided. We hope to welcome you back soon. Sincerely, General Manager
Business response:
Yusuke, thank you for staying with us. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Looking for a home away from home! My stay at the Emeryville Extended Stay was great! The staff was helpful but not so friendly! I arrived early and wanted to see if I could check in early because I work nights and the only person at at the desk didn't even acknowledge that I was at the counter initially! She pretty much acted like I was inconveniencing her to look up and say I'll be right with you. My friend began knocking on the counter before she said anything to us. IT was 2:20 but she would not check me in until 3pm. Th... read more
Business response:
Monica, thank you for being loyal towards our brand and for taking the time to share your review of Extended Stay America - Oakland - Emeryville. We are glad that your overall stay was enjoyable and that you liked your room and the comfort of our beds. However, we are sorry that one of our associates was not attentive to your needs. This is not the level of service we generally provide, and we will redouble our efforts to ensure this does not happen again. It was a pleasure to have you and your friend as our guest, and we lo... read more
The pictures are different from real life The rooms are big and full kitchen which is nice. There is no daily guest room service, the hotel has a weird smell, and found dirty sheets. I will not stay here again ever.
Business response:
Thank you for staying with us. Although you loved the spaciousness of your room along with the kitchenette, I am sorry the smell and the cleanliness issues compromised your experience. I have shared your comments with my housekeeping staff to ensure you that this does not repeat again in the future. We appreciate your patronage and hope to see you soon. Sincerely, General Manager
The Hotel needs more security and Cleaning of the rooms Daily You shouldn't have to clean your Room no matter your length of stay
Business response:
Thank you for being a guest at our hotel. We are pleased you enjoyed your overall stay and that you were impressed with the service provided by our courteous associates. However, I am sorry for not meeting your expectation in regards to our grab-and-go breakfast and have taken a note of the same. We appreciate your observations and hope to have the opportunity to welcome you back soon! Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America - Oakland - Emeryville. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. We appreciate your 5-star rating and please come back and see us again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Oakland - Emeryville
How is Extended Stay America - Oakland - Emeryville rated?
Extended Stay America - Oakland - Emeryville has a 4.1 star rating with 1,093 reviews.
When is Extended Stay America - Oakland - Emeryville open?
Extended Stay America - Oakland - Emeryville is open now. It will close tomorrow at 12:00 a.m.