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Extended Stay America - Oakland - Emeryville
- Hotels
- Oakland, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3650 Mandela Pkwy., Oakland, CA, 94608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great place I stayed here for the raider game, very convenient location next to shopping centers and only 17 minutes from the coliseum
Business response:
Rudy, thank you for staying at Extended Stay America while here for an event. We are glad to read you enjoyed your time with us and that our convenient location made it even more memorable. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
First rm i was given bed was unmade a towel was used. Was moved by staff immediate.
Business response:
Thank you for staying at our hotel and for sharing your comments. We appreciate feedback such as yours, as it helps us to improve our service. We are sorry we were less than perfect in providing a wonderful stay. Your concerns are being shared with the team in an effort to earn your perfect rating next time. We would love another chance to welcome you so we can provide you with the outstanding service you should certainly expect from us. Sincerely, Hotel Management
Thumbs down The towels in the room were dirty, and the room had a scent, the tv was broken then they placed me in another room and the heater didn't work. The lady's who work there were sweet and helpful but the room was not good.
Business response:
Thank your for your candid comments. We appreciate feedback such as yours, as it helps us to improve our service. We are sorry we were less than perfect in providing a comfortable stay. Your concerns are being shared with the team in an effort to improve ourseleves. We would love another chance to welcome you so we can provide you with the outstanding service you should certainly expect from us. Sincerely, Hotel Management
Good value Solid value in an otherwise overpriced hotel market. Eat before you get there. Options are limited in the area and they close early.
Business response:
Thanks for making Extended Stay America a part of your travel plans. We are happy to know your stay with us was comfortable and that you liked the good value we offer. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Indian Food Room Employees were very helpful and nice, room smelled like Indian Food. I was offered a different room but what too tired to move.
Business response:
Royal, thank you for being our guest. It’s a pleasure knowing you loved the service we offer and had an overall enjoyable visit. However, we are sorry for the odor issue you experienced and regret the inconvenience it caused. We hope to have the opportunity of welcoming you back soon. Sincerely, Hotel Management
Right price for the right stay. Front desk was super understanding about the booking mistake I made in which I needed a room for 3 people not 2 and then did not charge me extra. The room I originally booked was given out for some reason so they upgraded me to a suite with a California king and 2 TVs for the same price. It was clean enough, but lots of stains everywhere. A sign said to call if you wanted certain items brought up, I called, and they told me to come get it, but whatever not the end of the world. Lots of tweaker... read more
Business response:
Nickolis, thank you for sharing your wonderful experience at Extended Stay America. We are delighted to read you loved the service provided by our courteous associates and loved the convenience of our location. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management
Business response:
We can’t thank you enough for the perfect rating of Extended Stay America. Our entire staff strives to provide an exceptional experience for each guest, and we are delighted to see we succeeded in making this happen for you. We look forward to being of your service again whenever you are back here. Sincerely, General Manager
Business response:
Desiree, many thanks for taking the time to post your generous rating online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, General Manager
Business response:
Thanks for the four-star rating. We are glad you had a comfortable stay at Extended Stay America. We hope to see you again in the future. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Oakland - Emeryville
How is Extended Stay America - Oakland - Emeryville rated?
Extended Stay America - Oakland - Emeryville has a 4.1 star rating with 1,108 reviews.
When is Extended Stay America - Oakland - Emeryville open?
Extended Stay America - Oakland - Emeryville is open now. It will close tomorrow at 12:00 a.m.