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Extended Stay America - Oakland - Emeryville
- Hotels
- Oakland, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3650 Mandela Pkwy., Oakland, CA, 94608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Thumbs down The towels in the room were dirty, and the room had a scent, the tv was broken then they placed me in another room and the heater didn't work. The lady's who work there were sweet and helpful but the room was not good.
Business response:
Thank your for your candid comments. We appreciate feedback such as yours, as it helps us to improve our service. We are sorry we were less than perfect in providing a comfortable stay. Your concerns are being shared with the team in an effort to improve ourseleves. We would love another chance to welcome you so we can provide you with the outstanding service you should certainly expect from us. Sincerely, Hotel Management
Good value Solid value in an otherwise overpriced hotel market. Eat before you get there. Options are limited in the area and they close early.
Business response:
Thanks for making Extended Stay America a part of your travel plans. We are happy to know your stay with us was comfortable and that you liked the good value we offer. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Indian Food Room Employees were very helpful and nice, room smelled like Indian Food. I was offered a different room but what too tired to move.
Business response:
Royal, thank you for being our guest. It’s a pleasure knowing you loved the service we offer and had an overall enjoyable visit. However, we are sorry for the odor issue you experienced and regret the inconvenience it caused. We hope to have the opportunity of welcoming you back soon. Sincerely, Hotel Management
Right price for the right stay. Front desk was super understanding about the booking mistake I made in which I needed a room for 3 people not 2 and then did not charge me extra. The room I originally booked was given out for some reason so they upgraded me to a suite with a California king and 2 TVs for the same price. It was clean enough, but lots of stains everywhere. A sign said to call if you wanted certain items brought up, I called, and they told me to come get it, but whatever not the end of the world. Lots of tweaker... read more
Business response:
Nickolis, thank you for sharing your wonderful experience at Extended Stay America. We are delighted to read you loved the service provided by our courteous associates and loved the convenience of our location. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management
Business response:
We can’t thank you enough for the perfect rating of Extended Stay America. Our entire staff strives to provide an exceptional experience for each guest, and we are delighted to see we succeeded in making this happen for you. We look forward to being of your service again whenever you are back here. Sincerely, General Manager
Business response:
Desiree, many thanks for taking the time to post your generous rating online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, General Manager
Business response:
Thanks for the four-star rating. We are glad you had a comfortable stay at Extended Stay America. We hope to see you again in the future. Sincerely, General Manager
Business response:
Girma, it was a pleasure to have you as our guest at Extended Stay America. We are glad you enjoyed your time with us. We hope to see you soon. Sincerely, General Manager
Business response:
Terry, we appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Oakland - Emeryville
How is Extended Stay America - Oakland - Emeryville rated?
Extended Stay America - Oakland - Emeryville has a 4.1 star rating with 1,093 reviews.
When is Extended Stay America - Oakland - Emeryville open?
Extended Stay America - Oakland - Emeryville is open now. It will close tomorrow at 12:00 a.m.