This profile has been claimed by the business owner or representative.
Extended Stay America - Oakland - Emeryville
- Hotels
- Oakland, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3650 Mandela Pkwy., Oakland, CA, 94608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Love Does Live Here This was my second time staying overnight at this facility. I, Michelle Renee' and my first husband, Dennis really had a wonderful time, loving and romancing one another after being apart from one another over (28) years.
The room was okay. The kitchen need an upgrade and we weren't given any towels but one. Same with the kitchen we didn't have anything to use. Overall bad service and area isn't the best neither.
Business response:
Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. I would like to start by apologizing to you for not meeting your expectations. We strive to provide all our guests with a comfortable, “home away from home” experience. I am sorry we failed at that mission. We will take your comments and coach our team to provide better service in the future.
Raw food I woke up in the morning to cook me some breakfast and the stove don't work so I was left with raw food
Business response:
I appreciate you bringing your experience to our attention. I sincerely apologize that the stove in your room did not work. In response to your feedback, I am looking into the issue to make sure it gets fixed as soon as possible. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.
Best Bang for your Buck Stay was great. Room was very nice, clean, and quiet. Especially for the price. There are a lot of places to eat and shop near by and in walking distance. Kitchen area was great and very clean.
Business response:
Thank you so much for posting a review of our property. I'm thrilled that you had an excellent stay. Our staff at the Extended Stay America Oakland - Emeryville takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve. We hope that you will give us the opportunity to serve to you in the future.
Has a kitchen Breakfast area was not neat and tidy. Very simple breakfast, no sitting area.
Business response:
Thank you for taking the time to write a review. It is good to know you had a pleasant stay, but I am disappointed that you grab-and-go breakfast selection should have presented better. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
The stay was easy, inexpensive and well situated for work!
Business response:
Thank you so much for posting a review of our property. I am glad to read that you were pleased with recent stay at our hotel. Thank you again for posting your review as feedback helps us improve and motivate our team to provide exceptional service to our valued guests. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
good
Business response:
I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with your stay at our Hotel.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
I wouldn't stay there again
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I am disappointed that we didn't provide you with a better stay. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Frequently asked questions about Extended Stay America - Oakland - Emeryville
How is Extended Stay America - Oakland - Emeryville rated?
Extended Stay America - Oakland - Emeryville has a 4.1 star rating with 1,093 reviews.
When is Extended Stay America - Oakland - Emeryville open?
Extended Stay America - Oakland - Emeryville is open now. It will close tomorrow at 12:00 a.m.