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Extended Stay America - Oklahoma City - Northwest
- Hotels
- Oklahoma City, OK
About this business
Location details
4811 Northwest Expy., Oklahoma City, OK, 73132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Clifton, we appreciate you sharing your nice rating of Extended Stay America. It was a pleasure having you as our guest, and we hope to see you again on your next visit to our area. Sincerely, Hotel Management
Excellent stay I had a great stay at Extended Stay. Everything was as expected... clean, quiet and convenient. Applebee's located right next door. Will definitely stay again.
Business response:
Thanks for the awesome feedback. We are delighted to know all went great during your stay and that you were satisfied with all that we have to offer. It was a pleasure serving you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, General Manager
Wouldn't stay there again When we got there our room was taken they did give us a extra room at no charge .but at 140am the police was called out there was a prostite in the hallway naked marajwana smell in the hall way and no breakfast only coffe and granola bars
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager
Good value It was a very comfortable room and the location between Chili's and Rib Crib was great
Business response:
Wow - Ken, thanks for the awesome review. We are delighted to know our location was perfect for your trip and that you got a good night’s sleep in your room. It was a pleasure having you here at Extended Stay America - Oklahoma City - Northwest, and we look forward to serving you again soon. Sincerely, General Manager
hotel look The outside look of the hotel suggest a newer facility. However the inside was a bit cold and unwelcoming. The room was clean, but basic. The area was not the best.
Business response:
Thank you for being our guest. We are pleased you had an overall nice stay and loved the cleanliness of your room. However, we are sorry for the inconvenience and less than a favorable experience you had at our hotel. Your feedback will help us to improve our service and facilities moving forward. I hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, General Manager
Suppost to have a grap and go breakfast at 6am. Waited till 6:10 no breakfast had to go so left without any.
Business response:
Jerry, we want to be sure all of our guests are able to take advantage of our complimentary amenities, so we sincerely apologize for the service issue you experienced in regard to grab-and-go breakfast. Thank you for bringing this to our attention, as it will help us isolate our shortcomings, so that future guests do not experience the same. We hope the rest of your stay was enjoyable and you will choose us again whenever you are in the area. Sincerely, General Manager
Business response:
Thank you for choosing our hotel and for your review. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, General Manager
Friendly; just not good this time Great location. Room upgraded bc one reserved were all taken. Mike was friendly. Got to room it was open. Called front desk. Said it was definitely ours, and house keeping must have left open. 1 cockroach, ants, red clay mud clots all over room and both drains in bathroom clogged. Would give them another chance. 1st poor experience with this brand. Notified on way out. Things happen and they tried.
excellent Hotel Staff was very professional and took great care to make sure my cousin's needs, due to upcoming back surgery, were met. Simply cannot say enough great things about the room or the staff.
Business response:
Your feedback is important. Thank you for sharing. It is good to know you were well accommodated with excellent customer service by our staff. They will be informed on the great job the are doing assisting guests. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Frequently asked questions about Extended Stay America - Oklahoma City - Northwest
How is Extended Stay America - Oklahoma City - Northwest rated?
Extended Stay America - Oklahoma City - Northwest has a 4.2 star rating with 647 reviews.
When is Extended Stay America - Oklahoma City - Northwest open?
Extended Stay America - Oklahoma City - Northwest is open now. It will close tomorrow at 12:00 a.m.