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Extended Stay America - Oklahoma City - Northwest
- Hotels
- Oklahoma City, OK
About this business
Location details
4811 Northwest Expy., Oklahoma City, OK, 73132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Suppost to have a grap and go breakfast at 6am. Waited till 6:10 no breakfast had to go so left without any.
Business response:
Jerry, we want to be sure all of our guests are able to take advantage of our complimentary amenities, so we sincerely apologize for the service issue you experienced in regard to grab-and-go breakfast. Thank you for bringing this to our attention, as it will help us isolate our shortcomings, so that future guests do not experience the same. We hope the rest of your stay was enjoyable and you will choose us again whenever you are in the area. Sincerely, General Manager
Business response:
Thank you for choosing our hotel and for your review. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, General Manager
Friendly; just not good this time Great location. Room upgraded bc one reserved were all taken. Mike was friendly. Got to room it was open. Called front desk. Said it was definitely ours, and house keeping must have left open. 1 cockroach, ants, red clay mud clots all over room and both drains in bathroom clogged. Would give them another chance. 1st poor experience with this brand. Notified on way out. Things happen and they tried.
excellent Hotel Staff was very professional and took great care to make sure my cousin's needs, due to upcoming back surgery, were met. Simply cannot say enough great things about the room or the staff.
Business response:
Your feedback is important. Thank you for sharing. It is good to know you were well accommodated with excellent customer service by our staff. They will be informed on the great job the are doing assisting guests. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Great Hotel I've truly enjoyed my stay here at the Extended Stay American in Oklahoma City! The entire Staff was absolutely amazing and outstanding to!
The Best Hotel ever! I've had the Best Experience here at the Extended Stay American located at 4811 Northwest Expressway in Oklahoma City! The entire Staff was absolutely outstanding! I can't wait to book another stay at that Hotel!
Great Hotel! The Entire Staff at Extended Stay American in Oklahoma City 🌃 is absolutely amazing and just beautiful people! They have made my Stay a wonderful experience! I can't thank them enough!
Great Hotel I absolutely love the Extended Stay American in Oklahoma City 🌃 and their entire Staff! These people are absolutely amazing and beautiful people! The are extremely nice and very warm at welcoming me to their Hotel! I want to Thank your Entire Staff for my Stay at your Hotel!
Business response:
Thank you for taking the time to share your experience. I am more than pleased to read you enjoyed staying at our hotel and that our staff made a positive impression through great customer service. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Frequently asked questions about Extended Stay America - Oklahoma City - Northwest
How is Extended Stay America - Oklahoma City - Northwest rated?
Extended Stay America - Oklahoma City - Northwest has a 4.3 star rating with 663 reviews.
When is Extended Stay America - Oklahoma City - Northwest open?
Extended Stay America - Oklahoma City - Northwest is open now. It will close tomorrow at 12:00 a.m.