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Extended Stay America - Omaha - West

4.2
  • Hotels
  • Omaha, NE

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

9006 Burt St. NW, Omaha, NE, 68114, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.2694 reviews
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Siara's profile image
4 years ago

Will always stay here when in town It was good as always. Stayed there 3 times and never had a bad experience. If something was needed they fixed it immediately 

Business response:

Thank you for choosing Extended Stay America again for your stay! Having a guest stay with us again is the biggest compliment we can receive. We make every effort to ensure your stay is exceptional, and having return guests lets us know we are doing something right. We look forward to welcoming you back soon. Sincerely, Hotel Management 

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Meagan 
4 years ago

Stayed for 4 days, room was really nice, kitchen was amazing, bathroom was nice. Everything was really nice. The bed was extremely comfortable. I would definitely stay here again 

Business response:

Meagan, thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know you had a great stay and that you were impressed with our accommodations along with the fully-equipped kitchen. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

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Anonymous 
4 years ago
Arianna's profile image
Arianna 
4 years ago
Anonymous's profile image
Anonymous 
4 years ago
Jess's profile image
4 years ago

The room was filthy at check in . very dirty smells no one ever around the front lobby area 

Business response:

Jess, thank you for your feedback. Our number one priority is to make sure you receive comfortable, clean accommodations, and we are truly sorry we did not deliver. We hope you will accept our sincerest apology along with every assurance these issues have been addressed with our staff. We hope you will consider a return visit. We will do everything we can to make sure your next stay is great. Sincerely, Hotel Management 

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Anonymous 
4 years ago

The space and furniture in the room . I enjoyed it very much! Thanks 

Business response:

Thank you for evaluating your stay at Extended Stay America. Your satisfaction is essential to us; therefore, we are delighted to know how happy you were with your comfortable suite. It was our pleasure hosting you, and we hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management 

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Anonymous 
5 years ago

Comfortable room but overall disappointing stay They claim to be really adamant about being a nonsmoking hotel, even making me sign a form stating that I’d be charged $250 if I smoked in my room. However, a previous inhabitant had smoked in there, left an ash stain on the headboard, left the room smelling rank, and pulled down the vent in the bathroom (it was literally hanging by one screw) and stuffed dryer sheets in it. Hotel staff should have caught that before I checked in. There’s often no one at the front desk, so no o... read more

Business response:

Thank you for your review. We are sorry you had a few housekeeping issues with your room and that we fell short of our usual service delivery. We have discussed these issues with our staff to see where steps were missed in our room inspection process. We hope you consider us again when you return to the area. Sincerely, Hotel Management 

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Thomas 
5 years ago

Nice employees Karen at the front desk is always friendly and helpful. 

Business response:

Thomas, thank you for reviewing your stay at the Extended Stay America. We are delighted to read that our front desk staff, Karen, went a step beyond to make your stay more comfortable. Your compliments will surely be shared with him. We enjoyed having you as our guest and hope to have the opportunity to welcome back on a future visit. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Omaha - West

How is Extended Stay America - Omaha - West rated?

Extended Stay America - Omaha - West has a 4.2 star rating with 694 reviews. 

When is Extended Stay America - Omaha - West open?

Extended Stay America - Omaha - West is open now. It will close tomorrow at 12:00 a.m.