This profile has been claimed by the business owner or representative.
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
9006 Burt St. NW, Omaha, NE, 68114, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
We are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Will always stay here when in town It was good as always. Stayed there 3 times and never had a bad experience. If something was needed they fixed it immediately
Business response:
Thank you for choosing Extended Stay America again for your stay! Having a guest stay with us again is the biggest compliment we can receive. We make every effort to ensure your stay is exceptional, and having return guests lets us know we are doing something right. We look forward to welcoming you back soon. Sincerely, Hotel Management
Stayed for 4 days, room was really nice, kitchen was amazing, bathroom was nice. Everything was really nice. The bed was extremely comfortable. I would definitely stay here again
Business response:
Meagan, thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know you had a great stay and that you were impressed with our accommodations along with the fully-equipped kitchen. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
The room was filthy at check in . very dirty smells no one ever around the front lobby area
Business response:
Jess, thank you for your feedback. Our number one priority is to make sure you receive comfortable, clean accommodations, and we are truly sorry we did not deliver. We hope you will accept our sincerest apology along with every assurance these issues have been addressed with our staff. We hope you will consider a return visit. We will do everything we can to make sure your next stay is great. Sincerely, Hotel Management
The space and furniture in the room . I enjoyed it very much! Thanks
Business response:
Thank you for evaluating your stay at Extended Stay America. Your satisfaction is essential to us; therefore, we are delighted to know how happy you were with your comfortable suite. It was our pleasure hosting you, and we hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management
Comfortable room but overall disappointing stay They claim to be really adamant about being a nonsmoking hotel, even making me sign a form stating that I’d be charged $250 if I smoked in my room. However, a previous inhabitant had smoked in there, left an ash stain on the headboard, left the room smelling rank, and pulled down the vent in the bathroom (it was literally hanging by one screw) and stuffed dryer sheets in it. Hotel staff should have caught that before I checked in. There’s often no one at the front desk, so no o... read more
Business response:
Thank you for your review. We are sorry you had a few housekeeping issues with your room and that we fell short of our usual service delivery. We have discussed these issues with our staff to see where steps were missed in our room inspection process. We hope you consider us again when you return to the area. Sincerely, Hotel Management
Extended Stay America - Omaha - West has a 4.2 star rating with 728 reviews.
Extended Stay America - Omaha - West is open now. It will close tomorrow at 12:00 a.m.