Extended Stay America - Omaha - West

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Doulas, thank you for your review. We are glad you had a smooth check-in experience and liked the service provided by our associates. We have also shared the issues you mentioned with the appropriate team members to fix it. We hope to welcome you again soon. Sincerely, Hotel Management 

Business response:

Sara, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Eddie, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thomas, we are flattered by your very kind review of Extended Stay America. Team members like Kristina are a perfect example of the passionate and dedicated spirit of service that we value. We are delighted that our caring hospitality really stood out. Thank you for staying with us, and we hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Chelsea, thank you for evaluating your stay with us. We are sorry for not meeting some of your expectations; moreover, we also regret the smoke smell you experienced while you were here. Even though our guest rooms are smoke-free, we occasionally have violations of this rule. We take these incidents seriously, and we thank you for bringing this to our attention. We hope you will give us a chance to provide you with the exceptional visit you deserve. Sincerely, Hotel Management 

Business response:

Eddie, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and for posting your kind remarks about our hotel. It is wonderful to read you not only enjoyed our convenient location, but you found us to be a great value. It was a pleasure having you stay with us, and we hope you will choose us again. Sincerely, Hotel Management