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Extended Stay America - Orange County - Anaheim Convention Center
- Hotels
- Anaheim, CA
About this business
Extended Stay America Hotel Orange County - Anaheim Convention Center is located at 1742 S Clementine St, Anaheim, CA. This location is in the Disneyland neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
1742 S. Clementine St., Anaheim, CA, 92802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was so-so Over staff was friendly. I didn't really enjoyed getting sprayed by the air fresheners that they happened to have every 20 feet. Standing by the elevators I was nailed right in the face by the spray so I guess just look out for that. The hotel could really use some work. My child ended up running a fever and running a bath was frustrating to bring her fever down because the drain plug didn't work. Overall, the hotel did the job that we needed which was just a place to crash for the night after a long day at Disn... read more
Business response:
Dear Thomas, Thank you for taking the time to share feedback about your recent stay. We appreciate your feedback regarding areas where we could improve our customer service. We apologize for anything other than a memorable experience, and we hope you will revisit for the exceptional stay for which we are known. Thank you again for being our guest. We hope to have another chance to show you the outstanding, seamless stay you deserve and that we are known for providing.Sincerely,Hotel Management
Near Disneyland
Business response:
Dear Fer, Thank you for the wonderful review of your stay at Extended Stay America. We are so glad our location worked well for you and that you appreciated being close to Disneyland. Thank you for being our guest. On behalf of everyone here, we invite you to stay with us again the next time you visit!Sincerely,Hotel Management
It was ok The complimentary breakfast isn’t breakfast it’s a snack and coffee. Other than that the rooms are spacious. You have to pay for dishes and pots for the room ridiculous way to get more money from you
Room was clean and bed comfortable but the amenities they offer such as kitchen supplies i had to ask for. Additionally, the phone and tv remote did not work. Worth the price but might consider staying somewhere else next time. I will say, the staff there were truly lovely and a bright spot to the stay!
Business response:
Dear Leigh, Thank you for choosing our hotel for your visit. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope you will come back soon and let us show you the hospitality we are known for providing. Sincerely,Hotel Management
Excellent All good excellent service
Business response:
Dear Sergio, Thank you for posting such kind comments about our hotel, especially our staff. We make every effort to provide service above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. We appreciate your feedback and look forward to hosting you again at Extended Stay America.Sincerely,Hotel Management
Excelente espacio.
Staff was very friendly. Thanks to Britney for making our stay very comfortable. She provided a great customer service. Will definitely come back here again.
Business response:
Dear Maly, Thank you for staying with Extended Stay America and sharing your lovely review. We're glad you enjoyed your stay and find our staff friendly and accommodating. We take pride in guests' satisfaction, so we are thrilled this was your experience. Your compliments will be shared with the team, especially Britney, to let them know their efforts are appreciated. Moreover, we are thrilled to read that you have already decided to stay with us again, and we look forward to hosting you again.Sincerely,Hotel Management
This hotel offers close proximity to Disney, approximately a 12 minute walk. The staff is friendly, but note that extended stay amenities, like dishes, require a trip downstairs. While the hotel is a bit rundown, it serves its purpose for an affordable stay. Breakfast, a key factor in our booking, was disappointing with only a granola bar, prepackaged muffins, and coffee. It's advisable to bring your own water, as there's no cold filtered water available, even during breakfast.
Business response:
Dear Amanda, Thank you for taking time out of your day to post a review. We were thrilled to read that you loved your overall stay. We are delighted you liked our excellent service and location close to Disney. However, we are sorry for your disappointment regarding the items we serve at breakfast. We have noted your concerns as we continuously strive to improve our services and want our guests to start their day off right. Your valuable feedback is much appreciated, and we do hope to have the privilege of hosting you again ... read more
Frequently asked questions about Extended Stay America - Orange County - Anaheim Convention Center
How is Extended Stay America - Orange County - Anaheim Convention Center rated?
Extended Stay America - Orange County - Anaheim Convention Center has a 4.3 star rating with 2,066 reviews.
When is Extended Stay America - Orange County - Anaheim Convention Center open?
Extended Stay America - Orange County - Anaheim Convention Center is open now. It will close tomorrow at 12:00 a.m.