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Extended Stay America - Orange County - Anaheim Convention Center
- Hotels
- Anaheim, CA
About this business
Location details
1742 S. Clementine St., Anaheim, CA, 92802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The general manager and staff are very kind and helpfull
Business response:
Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you will stay with us again the next time you visit the city. Sincerely, Hotel Management
Staff is good, as for the rest, kind of like someone tried to paint over a rusty car. Fine if you are only planning to sleep there and aren’t picky at all about beds. Wouldn’t stay here again unless there was nowhere else available.
Business response:
Thank you for being our guest. We are sorry for the issue you mentioned and regret the inconvenience caused. We are also sorry for the discomfort you had with the mattress. We value our guests and their recommendations and we will share your comments with our leadership team. On a positive note, we are pleased you liked our associates. Thank you again, and we would love the opportunity to welcome you back soon. Sincerely, Hotel Management
Hotel always smelt like someone had been smoking, to think we were on a smoke free floor.
Business response:
Erika, we appreciate the valuable feedback about your stay. We are sorry for the inconvenience you experienced due to the smoke odor. We are a non-smoking hotel, but on a rare occasion, a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. Thank you for staying with us. We hope you will make the same choice the next time you visit this area. Sincerely, Hotel Management
The front desk helped us with a fast and easy check in and check out. Very friendly staff. The rooms weren't what we were expecting but it's definitely an older hotel. It worked great for us either way! Good price too for the nights we stayed here. The grab and go breakfast is really a grab and go breakfast, they only had coffee and granola bars available. We ate elsewhere for breakfast.
Business response:
Dana, thank you for taking the time to share your comments at Extended Stay America. We are glad to know you enjoyed the service delivered by our associates and that you found us to be a good value. We appreciate your comments as it gives us scope for future improvements. Thank you again for the feedback, and we look forward to your next visit! Sincerely, Hotel Management
Thank's for everything Love Anaheim people are great
Business response:
Thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know you had a great stay and that we met all your expectations. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
It was just okay. A little concerned about cleanliness. Room colors definitely need to be changed. Very gloomy.
Business response:
Mike, thank you for being our guest. Although you had an overall pleasant stay with us, we are sorry for the cleanliness issue you had. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Anaheim Convention Center
How is Extended Stay America - Orange County - Anaheim Convention Center rated?
Extended Stay America - Orange County - Anaheim Convention Center has a 3.3 star rating with 3,968 reviews.
When is Extended Stay America - Orange County - Anaheim Convention Center open?
Extended Stay America - Orange County - Anaheim Convention Center is open now. It will close tomorrow at 12:00 a.m.