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Extended Stay America - Orange County - Anaheim Convention Center
- Hotels
- Anaheim, CA
About this business
Extended Stay America Hotel Orange County - Anaheim Convention Center is located at 1742 S Clementine St, Anaheim, CA. This location is in the Disneyland neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
1742 S. Clementine St., Anaheim, CA, 92802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was nice but I don’t think they had an ice maker or soda machine. If they don’t they should get one.
Business response:
Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Business response:
Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
The hotel is in a perfect location especially if you’re taking a trip to Disneyland which I was. It’s also great because they have a small kitchenette and good size refrigerator. However, the room had a very funky smell, and the beds and pillows are extremely uncomfortable. Very great and friendly staff which was nice. Many restaurants near by which was also very convenient
Business response:
Thank you for being our guest. We are pleased to know you were happy with our associates and that you also enjoyed our location. However, we are sorry for the odor issue you experienced in your room. We have shared your concern with the housekeeping team to be more diligent with their efforts. Thanks again, and we hope to see you back soon. Sincerely, Hotel Management
Business response:
Thank you for your rating. We want every guest to have a pleasant experience, but we are sorry we fell short in some aspects. We hope to have another chance so we can deliver you a much better experience. Sincerely, Hotel Management
I liked how close it was to Disneyland. The refrigerator in our room was very loud, we had to unplug it. The person at the front desk when I checked in claimed I didn’t have a reservation even after I showed him my confirmation emails. after a long Day at Disneyland this was very frustrating to hear. It turns out he finally found the information. I did like how easy the front desk make it to park our car there the day we arrived but couldn’t check in because it was too early.
Business response:
Janel, thank you for choosing our hotel and for sharing your review. We apologize for the inconvenience you experienced as we take pride in delivering impeccable service. Your comments have been shared with the appropriate team members and managers to ensure a better outcome going forward. We would appreciate you giving us another opportunity to show you the hospitality you should have received on this occasion. We hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Hal, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back toExtended Stay America. Sincerely, Hotel Management
Requiere mejorar el aseo en general La ubicación del hotel es estratégica por su cercanía con Disney, en su mayoría el personal del hotel es amable y las habitaciones cómodas, sin embargo las zonas comunes, pasillos, ascensor, lobby, etc, requieren mayor cuidado y mejor aseo, en general mi percepción es de desaseo general en las instalaciones.
Business response:
Alejandra, thank you for selecting Extended Stay America for your visit and for sharing your comments. We are glad to read that you liked our convenient location and your clean & comfortable room. We also appreciate your observations about our common areas and have taken a note of it. It was our pleasure serving you, and we hope to welcome you back soon. Sincerely, Hotel Management
disneyland stay Hotel was very well kept. Bed was a little hard, but location was great and service was excellent.
Business response:
Katherine, we appreciate you taking the time to write a review about your stay with us at Extended Stay America. It is good to know that you liked our well-kept property and ideal location. It was great to have you here, and we hope to see you again soon. Sincerely, Hotel Management
Friendly Staff. And I love that this hotel is minutes away from Disney and dog friendly!
Business response:
Angelica, thank you for your gracious review. We are thrilled to know you had a wonderful stay and that you were impressed with our ideal location close to Disneyland. On behalf of everyone here at Extended Stay America, we invite you to visit us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Anaheim Convention Center
How is Extended Stay America - Orange County - Anaheim Convention Center rated?
Extended Stay America - Orange County - Anaheim Convention Center has a 4.3 star rating with 2,067 reviews.
When is Extended Stay America - Orange County - Anaheim Convention Center open?
Extended Stay America - Orange County - Anaheim Convention Center is open now. It will close tomorrow at 12:00 a.m.