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Extended Stay America - Orange County - Anaheim Convention Center
- Hotels
- Anaheim, CA
About this business
Extended Stay America Hotel Orange County - Anaheim Convention Center is located at 1742 S Clementine St, Anaheim, CA. This location is in the Disneyland neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
1742 S. Clementine St., Anaheim, CA, 92802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was nice, but they could stand to have more people on staff. And they need to mop more often. The elevator smelled like bleached fish.
Business response:
Thank you for choosing our hotel. We are glad you had an overall pleasant stay with us. However, we are sorry for the cleanliness issues you experienced during your stay. Our housekeeping staff has been alerted to make sure this does not happen again. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
We are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Cynthia, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
We had stayed at this Extended Stay before so I knew the area. It was not as clean as I remembered.
Business response:
Geri, thanks for choosing our hotel once again. We are sorry for the cleanliness you experienced this time at our hotel. Your concerns have been immediately brought to the attention of our housekeeping for review and action. We hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management
Check in was quick ad easy. I also liked the fact that there was a fridge and kitchenette in the room. The carpets were stained, and room walls were thin. Also wish there would have been a room safe.
Business response:
Thank you for reviewing your stay at Extended Stay America. We're glad to know you liked your well-equipped room, but we're sorry for the cleanliness and noise issues you encountered while you were here. We have discussed your feedback with our housekeeping team to be more diligent with our efforts moving forward. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
not so good. This property is in need of a deep cleaning and staff retraining.
Business response:
Richard, thank you for evaluating your stay. We sincerely apologize for the service and cleanliness issue you experienced during your stay. We have made a note of your feedback and have shared it with the housekeeping team to be more diligent in their work. Also, we provide thorough training for all associates, and we will redouble our efforts so that no future guests encounter a similar issue. We hope you will consider returning to our hotel on your next visit to this area so that we can provide you with a much better stay.... read more
Business response:
Ronnie, thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management
I asked for pans and never received in 3 day stay there. The front desk said it was because mone mmm .
Frequently asked questions about Extended Stay America - Orange County - Anaheim Convention Center
How is Extended Stay America - Orange County - Anaheim Convention Center rated?
Extended Stay America - Orange County - Anaheim Convention Center has a 4.3 star rating with 2,202 reviews.
When is Extended Stay America - Orange County - Anaheim Convention Center open?
Extended Stay America - Orange County - Anaheim Convention Center is open now. It will close tomorrow at 12:00 a.m.