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Extended Stay America - Orange County - Anaheim Convention Center
- Hotels
- Anaheim, CA
About this business
Extended Stay America Hotel Orange County - Anaheim Convention Center is located at 1742 S Clementine St, Anaheim, CA. This location is in the Disneyland neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
1742 S. Clementine St., Anaheim, CA, 92802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Location was good. Got a handicap room, bathroom shower was gross with mold under the seat. Water ran into main bathroom so we couldn't use the bathroom to get ready without standing on a wet floor. Floor in bathroom wasn't clean. No shampoo, conditioner and no shelf in shower to put them on or the bar of soap. Had to go to the front desk to get a hair dryer. No holder to put suitcase on had to use the floor. Decor was old, felt like I was in a nursing home. Was on the ground floor and could not open curtains due to people w... read more
Business response:
Please accept my sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
I had a good stay ... however I asked for the phone in my room to be repaired twice and no one came to repair it.
Business response:
Thank you for sharing your feedback online. Although you liked certain aspects of our hotel, we apologize that our staff didn’t action your complaint regarding the maintenance issue in your room. On a positive note, your overall review suggests you had a comfortable stay, and we hope these positive aspects of your visit will help you choose Extended Stay America again in the future. Sincerely, Hotel Management
LOTS of BANG for your buck! I booked my stay there because I was working an event nearby...I was VERY HAPPY with the service, size and price for my big room...will DEF be back :) Thank u!
Business response:
Lisa, thanks for being our guest at Extended Stay America. We are delighted to know you were overwhelmed not only with our outstanding hospitality and convenient location but also with the value we offer. We look forward to welcoming you back soon. Sincerely, Hotel Management
WORTH EVERY PENNY Check was quick and easy Repairs to room were corrected quickly Room was comfortable, clean and spacious Check out was quick and easy FREE PARKING IN CALIFORNIA
Business response:
Andrea, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
efficient Very efficient, don't waste resources on unnecessary room service unless asked for it.
Business response:
Stephen, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Lukter røyk i gangen, var en ekkel lukt fra aircondition systemet på rommet. Kunne vært litt bedre renhold.
Business response:
Please accept our sincerest apologies for the odor and noise issues you encountered during your stay. Your feedback is discussed with the appropriate individuals ensuring we take the necessary steps to improve the quality of not only our service but also our facilities going ahead. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Business response:
Taylor, thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Great room, Great location! Absolutely enjoyed staying here. The room was very clean and super comfortable. The location is excellent if you’re walking to the House of Blues.
Business response:
Jimi, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and that our location was perfect for your needs. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The location was good and while it wasn't bad, we walked in to the smell of marijuana and both the rooms we got had sort of a funky smell in general (smoke I think). I know you probably can't tell who is smelling marijuana in what room but they should try to track it down because the smell of skunk is not pleasant. Staff was nice... room was a little dirty though (used Q-tip under the bed, etc.).
Business response:
Dear Guest, thank you for choosing our hotel for your stay.We areso sorry for the inconveniences you experienced due to the smoke smellthroughout your visit. We have strict policies where we prohibit smoking in some areasso we appreciate you bringing this to our attention so we can address it appropriately. Thank you again for being our guest, and we hope to welcome you back should you return to the area. Travel well. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Anaheim Convention Center
How is Extended Stay America - Orange County - Anaheim Convention Center rated?
Extended Stay America - Orange County - Anaheim Convention Center has a 4.3 star rating with 2,202 reviews.
When is Extended Stay America - Orange County - Anaheim Convention Center open?
Extended Stay America - Orange County - Anaheim Convention Center is open now. It will close tomorrow at 12:00 a.m.