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Extended Stay America - Orange County - Anaheim Convention Center
- Hotels
- Anaheim, CA
About this business
Extended Stay America Hotel Orange County - Anaheim Convention Center is located at 1742 S Clementine St, Anaheim, CA. This location is in the Disneyland neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
1742 S. Clementine St., Anaheim, CA, 92802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Try Motel 6 next time The location is good. Checked in and could not get a key for the room. There was a problem with the key machine, at first told 15 minutes, then after half an hour, I had to be escorted to my room. Hotel hallways are smelly and trash outside of some rooms. After a long day at work, not happy! I left to get food, came back an hour later, still no key, and escorted to my room. Upon checking out, I mentioned to Manager and he said it still wasn't working. Wow! Rooms laid out nicely but filthy chairs at tabl... read more
Business response:
Please accept our apologies for your unpleasant experience during your visit. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of your expectations. We have checklists in place to inspect every suite after it has been serviced. We will revisit our deep cleaning program so that we can provide a much better experience in the future. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
A zoo or hotel? Wifi service was not stable and you must use the third party wifi saervice. They need thier own wifi system. This hotel allows animals therefore it smells like a zoo. Even in the elevator smells llike a dog pee. I woul not recommend this one for family trip.
Business response:
Hideki, thank you for reviewing our hotel. Please accept our apologies for the connectivity and cleanlinessissues you experienced during your stay. Please knowwe're working with our service provider to determine if there is a greater problem or if this was an isolated event. We're have also shared your feedback with our housekeeping team, and we're working with them to redouble our efforts in order to maintain the cleanliness of our hotel. Wehope to have a future opportunity to restore your confidence in us. Sincerely, Hot... read more
Great Location Rooms were good and clean. The bed was kinda hard for my taste. Great location in relation to Disneyland. Walked two blocks and were at the parks but buses stop in the parking lot if you don't want to walk.
Business response:
Jacob, thank you for being our guest at Extended Stay America. We are glad to know you enjoyed your well-kept suite and found our location ideal for your needs. It was a pleasure to have you here, and we hope to see you again soon. Sincerely, Hotel Management
Dissatisfied with breakfast my room said non smoking although smelled like pot first day then cigarettes rest of the time. No pool towels not enough pillows
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
I didn’t love it but it worked... The hotel was in a wonderful area. Close to many restaurants and stores. Even could walk to Disney if you want (I used Uber). I would recommend if you don’t mind dealing with some housekeeping issues. The room was clean but the halls, elevator, and pool areas were filthy. Trash, crumbs, and various stuff littered everywhere. That doesn’t bother me usually but it was a little off putting. There is many options in the area so I’m not sure I would choose them again but I might. The staff is won... read more
Business response:
Jordan, thank you for the specific feedback about your stay. We're glad to know our location was ideal for you and that you were pleased with the service provided by our staff. However, we're sorry for the cleanliness issues you encountered while you were here. We have discussed your feedback with our housekeeping team, and we're working with them to be more diligent with our efforts moving forward. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Nice hotel very comfortable. Would consider staying here in the future
Business response:
Thank you for writing a review of your stay at Extended Stay America. We appreciate your comments about how much you enjoyed your visit, and we look forward to welcoming you back soon! Sincerely, Hotel Management
Great rate and location 2nd time staying here.Hotel is pretty basic, nothing fancy. Definitely great price and location to Disneyland. We mainly spent the day at the park, so just needed it for a good nights rest. We will definitely stay here again.
Business response:
We are delighted you came back to see us at Extended Stay America. We love it when guests enjoy our accommodations and staff so much they choose to stay with us again. We are happy knowing you do not consider other hotels when visiting the area! We appreciate your loyalty and look forward to serving you whenever your travels bring you to our city. Sincerely, Hotel Management
Business response:
April, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Anaheim Convention Center
How is Extended Stay America - Orange County - Anaheim Convention Center rated?
Extended Stay America - Orange County - Anaheim Convention Center has a 4.3 star rating with 2,067 reviews.
When is Extended Stay America - Orange County - Anaheim Convention Center open?
Extended Stay America - Orange County - Anaheim Convention Center is open now. It will close tomorrow at 12:00 a.m.