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Extended Stay America - Orange County - Anaheim Convention Center
- Hotels
- Anaheim, CA
About this business
Extended Stay America Hotel Orange County - Anaheim Convention Center is located at 1742 S Clementine St, Anaheim, CA. This location is in the Disneyland neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
1742 S. Clementine St., Anaheim, CA, 92802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
efficient Very efficient, don't waste resources on unnecessary room service unless asked for it.
Business response:
Stephen, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Lukter røyk i gangen, var en ekkel lukt fra aircondition systemet på rommet. Kunne vært litt bedre renhold.
Business response:
Please accept our sincerest apologies for the odor and noise issues you encountered during your stay. Your feedback is discussed with the appropriate individuals ensuring we take the necessary steps to improve the quality of not only our service but also our facilities going ahead. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Business response:
Taylor, thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Great room, Great location! Absolutely enjoyed staying here. The room was very clean and super comfortable. The location is excellent if you’re walking to the House of Blues.
Business response:
Jimi, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and that our location was perfect for your needs. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The location was good and while it wasn't bad, we walked in to the smell of marijuana and both the rooms we got had sort of a funky smell in general (smoke I think). I know you probably can't tell who is smelling marijuana in what room but they should try to track it down because the smell of skunk is not pleasant. Staff was nice... room was a little dirty though (used Q-tip under the bed, etc.).
Business response:
Dear Guest, thank you for choosing our hotel for your stay.We areso sorry for the inconveniences you experienced due to the smoke smellthroughout your visit. We have strict policies where we prohibit smoking in some areasso we appreciate you bringing this to our attention so we can address it appropriately. Thank you again for being our guest, and we hope to welcome you back should you return to the area. Travel well. Sincerely, Hotel Management
Good location and serves well as a sleep station. Kitchen amenities were lacking as far as cooking. Didn’t realize many guests were actually long term residents who lived there. The homeless guy in the lobby for 5 hours shaking from the DT’s was interesting. He was allowed to freak out without being removed. Hallways smell like rotting trash because of the trash rooms on each floor weren’t being handled correctly. Other than than, you can sleep fine and enjoy the sights for the majority of your trip.
Business response:
Brandon, thank you for the kind review of Extended Stay America. We are delighted to know you liked having a fully-equipped kitchen to cook your own meals and that you liked our convenient location as it was perfect for your needs. Your feedback is discussed with our housekeeping team for review and action. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
No help The service was not so great. No information given, no directions, no small amenities offered. Breakfast was not explained, no housekeeping offered.
Business response:
Nancy, thank you for evaluating your experience at our hotel. Although you had an overall pleasant stay with us, we apologize for the issues you had when staying here. Your feedback is shared with our team as it will be used to improve our performance going ahead. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Business response:
Thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Hotel was conveniently located near where we had an early appointment Friday. Booked the hotel because of its location and price. Clean room and friendly staff. Could have had more shampoo in bathroom since we were two, not one, but overall... okay. Wi-fi was okay, but always disappointed when a hotel tried to charge you more for high-speed internet. It should be included, no extra charge. Overall, satisfied.
Business response:
Gary, thank you for staying at Extended Stay America. We are glad to know you enjoyed our ideal location and that you also liked your well-appointed suite. We appreciate your suggestion and look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Anaheim Convention Center
How is Extended Stay America - Orange County - Anaheim Convention Center rated?
Extended Stay America - Orange County - Anaheim Convention Center has a 4.3 star rating with 2,152 reviews.
When is Extended Stay America - Orange County - Anaheim Convention Center open?
Extended Stay America - Orange County - Anaheim Convention Center is open now. It will close tomorrow at 12:00 a.m.