Extended Stay America - Orange County - Anaheim Convention Center

Business response:

Thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management 

Business response:

Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect feedback. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America. We are glad you liked our well-kept property and courteous service. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Natalie, thank you for the wonderful feedback of Extended Stay America. We are thrilled to know you enjoyed your well-appointed accommodation along with the fully-equipped kitchen and that you also appreciated our associates. It was a pleasure accommodating you, and we cannot wait for your return visit. Sincerely, Hotel Management 

Business response:

Daniel, we appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's nice to hear you enjoyed the fully equipped kitchen and that you were impressed with the great value we offer. Thanks again, and we hope to see you again soon! Sincerely, Hotel Management 

Business response:

Joseph, thank you for being our guest at Extended Stay America. We enjoyed reading your review and learning about the highlights of your stay. We appreciate your comments about our location, excellent customer service and the many amenities we offer. It was a pleasure to have you as our guest and we hope to see you again soon on your next visit. Sincerely, Hotel Management 

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Victor, thank you for your review. We are glad you liked our convenient location and courteous service. However, we are sorry for not meeting some of your expectations and for the maintenance issue you had with the room. We value your feedback as it will help us improve moving forward. We hope the positive aspects of your visit will encourage you to choose us again in the future Sincerely, Hotel Management