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Extended Stay America - Orange County - Anaheim Convention Center
- Hotels
- Anaheim, CA
About this business
Extended Stay America Hotel Orange County - Anaheim Convention Center is located at 1742 S Clementine St, Anaheim, CA. This location is in the Disneyland neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
1742 S. Clementine St., Anaheim, CA, 92802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Location was great for what we needed. Price was fair but for a non-smoking room in a hallway that reeked of smoke from beginning to end. Must have had smoking for 30 years before we checked in. So bad. two old office chairs in the room with at least 10 stains on each chair. Breakfast was packages of oatmeal and hot water. Not even bowls to put the oatmeal in, just cups. We went to IHOP.
Business response:
Thank you for reviewing your visit. We're glad our location was ideal for you and that you found us to be at a fair price. However, we're sorry for the smoke smell you experienced while you were here. Please know we are a non-smoking hotel, but on a rare occasion, a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. We hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management
Great for going to parks but bad stench in room The stay is great for those visiting Disneyland parks. The front desk did accommodate our luggage before check-in. The actual check in took forever with only two people ahead of us. There system seems to run really slow. Also the breakfast area is only coffee and breakfast bars. Nothing hot to eat at all. The only saving grace is the area which has an Ihop, Walgreens, Chessecake Factory, California Kitchen and a Starbucks. They are all really close a short walk away. The walk t... read more
Business response:
Thank you for taking the time to share your feedback online. Although you liked certain offerings and had an overall pleasant stay, we apologize for the difficulties you encountered here. Your feedback shares the areas we need to improve with, so it has been discussed with appropriate individuals in an effort to enhance our service level and facilities going ahead. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Hotel front lobby staff were really welcoming, accommodating , and nice!
Business response:
We are incredibly pleased you enjoyed your stay at Extended Stay America, and had a memorable experience. It is always a pleasure to read reviews complimenting our staff. Thank you for being our guest. We hope to be your first choice every time you visit Anaheim. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Business response:
We appreciate your rating and are happy you liked various aspects of your stay, but sorry, we weren't at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Satisfied
Business response:
Debra, we appreciate you for posting your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for a perfect stay. On behalf of everyone here at Extended Stay America, we invite you to visit us again soon. Sincerely, Hotel Management
I liked it because our room is big, bec of the kitchen though we really don’t used it. I hope they will have more choices other then bar of snack for the breakfast. Something like muffins. But overall our stay is great! Thanks
Business response:
Thanks for reviewing your experience at Extended Stay America. It feels good to know you enjoyed the spaciousness of your well-appointed room and that you liked having a fully-equipped kitchen to cook your own meals. Your suggestion for the breakfast offerings will be discussed with our Brand Leaders when updating our selections moving forward. Thank you for being our guest, and we look forward to serving you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Anaheim Convention Center
How is Extended Stay America - Orange County - Anaheim Convention Center rated?
Extended Stay America - Orange County - Anaheim Convention Center has a 4.3 star rating with 2,202 reviews.
When is Extended Stay America - Orange County - Anaheim Convention Center open?
Extended Stay America - Orange County - Anaheim Convention Center is open now. It will close tomorrow at 12:00 a.m.