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Extended Stay America - Orange County - Cypress
- Hotels
- Cypress, CA
About this business
Location details
5990 Corporate Ave., Cypress, CA, 90630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not all extended stays are the same. The bathroom was in bad shape & the rug was nasty
Business response:
Dear Guest, We appreciate you taking the time to share your feedback. We are truly sorry to learn about the issues you encountered with the condition of the bathroom and the rug. Providing a clean and comfortable environment for our guests is of utmost importance to us, and we regret that we fell short of your expectations in this regard. Please accept our sincerest apologies for any inconvenience caused. Rest assured, we have shared your concerns with our housekeeping team to prevent future occurrences. We value your patron... read more
Need better pastries and coffee, also no half and half only a couple flavored creamers. On their website it says free breakfast which is miss leading considering it just coffee and cheap packaged muffins.
Business response:
Dear James, We appreciate you being our guest and leaving valuable comments. We know how important it is to start your day with a good breakfast; therefore, we are sorry our selections at our complimentary grab-and-go breakfast didn't meet your expectations. We will certainly pass along your feedback to the appropriate team members, as we are always grateful to hear how we can improve a guest's experience. Thank you again for your feedback, and we look forward to welcoming you back soon. Sincerely,Hotel Management
Its alright place to stay.
Business response:
Dear hector, Thank you for staying with us and sharing your review. We take pride in providing our guests with a comfortable and pleasing atmosphere; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to welcoming you back to Extended Stay America for another pleasurable stay.Sincerely,Hotel Management
Excellent service, recipient went out of his job to provide orange juice due to my low blood auger level
朝食？ 朝食付きと書いてあったが、実際には朝食時間帯にオートミールの袋とコーヒー・ティーバッグが置いてあっただけ、さすがにそれで朝食付きとは日本人の感覚では理解できなかった。残念に感じた。
Business response:
Dear Satoshi, Thank you for sharing about your experience at our hotel. We apologize if our complimentary grab-and-go breakfast offerings did not meet your satisfaction. We follow our brand standards in selecting items offered at our breakfast, but we always welcome feedback on improving our guest experience. Your concern will be shared with the appropriate individuals so that they know our guests' desires regarding breakfast choices. We do hope you will stay with us another time so we can provide you with a much more satisf... read more
Frequently asked questions about Extended Stay America - Orange County - Cypress
How is Extended Stay America - Orange County - Cypress rated?
Extended Stay America - Orange County - Cypress has a 3.4 star rating with 2,317 reviews.
When is Extended Stay America - Orange County - Cypress open?
Extended Stay America - Orange County - Cypress is open now. It will close tomorrow at 12:00 a.m.