Extended Stay America - Orange County - Cypress

Anonymous 

on Expedia

a year ago

Clean We stay for one night and everything is ok. A little bit old but clean. 

Gabriella 

on Expedia

a year ago

Overall stay was a 6/10. Elevators were dirty and smelled like dog pee & poop. Our toilet and bathtub had two huge stains just looked dirty. I’ve stayed in other hotels where housekeeping comes by to clean up the room put fresh new towels when the guest are not in their rooms but that was not that case here. I had to go down to the front desk to ask for more towels and toilet paper. 

Julio 

on Expedia

a year ago

Clean safe and friendly 

Nadine 

on Expedia

a year ago

The staff was superb. However, the stairwells were dirty & reeked of urine. There was also an insipid odor emanating from within my room as if to cover up a more awful odor. The side entrances were not accessible for reentry with my keycard except for one side entrance that had a rag, wrapped in very thick duct tape that kept it ajar. Any & everyone could & did gain access into the hotel from that entrance, which is highly unsafe. The hotel seems shabby & antiquated. I will not be returning nor recommending this hotel.