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Extended Stay America - Orange County - Cypress
- Hotels
- Cypress, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5990 Corporate Ave., Cypress, CA, 90630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Cypress ESS The daily breakfast fare was something to be desired and hours of operation. I've stayed at similar hotels for same price and had a full breakfast and it has been at least 3 to 3.5 hrs NOT 2 hrs a day for service.
Business response:
Dear Robert, Getting a good breakfast is an essential part of starting your day, and we are still determining the time you visited for breakfast, but we will look into what does not sound like a typical experience. We want to ensure all our guests can take advantage of our complimentary amenities. Thank you for bringing this to our attention so we can continue to improve our hotel. We hope the rest of your time was enjoyable and you will stay at Extended Stay America again whenever you are in the area. Sincerely,Hotel Manage... read more
ハウスキーピングが一度もなかった
Business response:
Dear Kazuyuki, we appreciate you taking the time to tell us about your stay. While our housekeeping is done weekly to respect the privacy of our guests and offer minimal intrusion, we are always happy to provide fresh linens and whatever you need during your stay. We regret that it was not communicated to you upon arrival. Everything we do is aimed at providing you with an excellent hotel experience. We hope to have the chance to prove it to you on a future stay at Extended Stay America.Sincerely,Hotel Management
Comfort
Nice clean and quiet
Business response:
Dear Thomas, we are delighted to know how happy you were with our clean and quiet hotel. Thank you for choosing Extended Stay America, and we look forward to welcoming you back soon.Sincerely,Hotel Management
Not very clean.
Business response:
Dear Dennis, we want to thank you for your recent stay with us and for taking the time to post your review. We apologize for the service and housekeeping issues you experienced. We have procedures in place, so these situations do not occur. Regrettably, we failed during this process, and we are sorry. We can do better, and we hope you will allow us to prove that to you in the future. Sincerely,Hotel Management
Awesome Bed comfort. It was good , housekeepers did good job . I spoke to front desk about issue they had and they are in process of making it better. Otherwise best bed I ever slept in was so comfortable. I want to go back cause that bed was magnificent.
Business response:
Dear Sharon, Thank you for reviewing your stay. We are happy your overall experience was pleasant, and you enjoyed the comfort of the bed. However, we regret any concerns which kept it from being perfect. We appreciate you choosing our hotel, and we look forward to welcoming you soon for an enjoyable stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Cypress
How is Extended Stay America - Orange County - Cypress rated?
Extended Stay America - Orange County - Cypress has a 4.2 star rating with 1,350 reviews.
When is Extended Stay America - Orange County - Cypress open?
Extended Stay America - Orange County - Cypress is open now. It will close tomorrow at 12:00 a.m.