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Extended Stay America - Orange County - Huntington Beach
- Hotels
- Huntington Beach, CA
About this business
Location details
5050 Skylab West Cir., Huntington Beach, CA, 92647, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Was ok Pillows suck no support, dog on floor barking. Can hear water pipes running in room other than that was ok
Business response:
Christopher, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
No house keepers I can’t believe you don’t have housekeepers every day never stayed in a place they didn’t
Business response:
Thank you for being our guest and for taking the time to give us your feedback. We do apologize you were unhappy with our housekeeping services. While our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, we are always happy to provide fresh linens and whatever you need during your stay. If we did not communicate this properly at check-in, please accept our apologies. Your feedback has already been shared with our staff, and we will do our best to ensure your next stay i... read more
I had a very comfortable stay it was quiet and secluded the staff was friendly and pleasant in the morning the cleaning staff greets you good morning
Business response:
We appreciate you taking the time to post your review of Extended Stay America. It is a delight to know you liked our calm atmosphere and that you had a relaxing stay at our well-maintained property. It was also a pleasure to read that you were highly impressed with the courteous service you received from our team. Your five-star rating is appreciated, and we look forward to serving you soon. Sincerely, Hotel Management
The property is in kind of a remote area and the Parking Lot is Very dark and not well lit, was worried about my automobile and saw 3 Coyotes walking around the lot. The guy who checked us in was good and helpful and immediately moved our room when we noticed there was a leak in the room somewhere. The lady working at the counter in the morning was not to be found, she emerged eating I guess her breakfast BUT all the coffee pots were empty and there "so called" continental breakfast is a bit of a joke, oatmeal, granola bars ... read more
Business response:
Thank for being our guest. We truly apologize for the many difficulties you faced during your stay with us. We are sorry for the issue you encountered with the air conditioning unit in your suite. We have addressed this issue with our engineering staff to service this immediately. We also regret the disappointment you had with our grab-and-go breakfast and front desk service. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel ... read more
The first room we got smelled of smoke, we had to be relocated to a different room. The second one didn’t smell, but was very noisy. We heard the water running all night from the kitchen. There was a spider in the bathroom. And people smoking by the doors outside.
Business response:
Lorraine, it was disappointing to know you did not have an excellent stay. We sincerely apologize for the inconvenience you encountered in your rooms while you were here and the impact it had on your visit. What you experienced is not acceptable by any standards. Thus, your feedback is discussed with the heads of our housekeeping and maintenance teams in an effort to improve the efficiency of our service levels moving ahead. Please consider giving us a chance to regain your confidence in our hotel. Sincerely, Hotel Managemen... read more
This hotel has very convenient location for my agenda, but in general this hotel is disappointment. Its definitely overpriced.
Business response:
Thank you for being our guest. Although you found our location ideal for your needs, we are sorry you felt we did not merit the rate you paid and regret the inconvenience it caused. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
My stay was great, loved that the room was and smelled clean.
Business response:
Thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you had a great stay and that you were impressed with the cleanliness of our accommodations. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Huntington Beach
How is Extended Stay America - Orange County - Huntington Beach rated?
Extended Stay America - Orange County - Huntington Beach has a 4.2 star rating with 1,325 reviews.
When is Extended Stay America - Orange County - Huntington Beach open?
Extended Stay America - Orange County - Huntington Beach is open now. It will close tomorrow at 12:00 a.m.