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Extended Stay America - Orange County - Huntington Beach
- Hotels
- Huntington Beach, CA
About this business
Location details
5050 Skylab West Cir., Huntington Beach, CA, 92647, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bed bugs in rooms
Business response:
Dear Dennis, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
Great location for my traveling plans Great staff, friendly and helpful Good coffee!!
Business response:
Thank you for reviewing your recent stay at Extended Stay America. It is nice to know you found our staff friendly and that our location worked well for you. We appreciate your business and hope to see you again soon. Sincerely, Hotel Management
The property is conveniently located. I required a late check-in (after 7 pm) and that was not an issue with Front Desk. The room was clean, however I contacted maid service regarding a very obvious dirt ring in the bath tub. Also, the rpoms are no longer stocked with pots, pans, glasses or utensils. The guest does have the option of ordering from Room Service. The Continental breakfast is very sparse. They offer some breakfast bars, instant oatmeal, hot water, coffee and tea - no fruit. The price point is comparable to othe... read more
Business response:
Thank you for being our guest. We are pleased to know you liked your well-appointed room and overall your stay was a pleasant one. However, we are sorry for not meeting your expectations with our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast choices. We hope to host you again in the future so that we can provide you with a much better experience. Sincerely, Hotel Management
Good for the price. My biggest complaint is that it was away from the main tourist area in Huntington. The rooms could use a little updating. Hotel staff was great always a had a smile and help with concern I had.
Business response:
Thank you for being our guest. We are sorry our location was not appealing to you and regret the inconvenience caused. Your feedback regarding the rooms will be shared with the appropriate to ensure better experience going forward. On a positive note, we are glad you loved our cordial staff and found us to be a great value. Thank you again, and we hope to serve you better in the future. Sincerely, Hotel Management
Staff not always friendly or area knowledgeable. No bathroom available to guests while waiting to check in.
Business response:
Corinne, thank you for letting us know about your stay. We are sorry that you found our staff member not friendly. Our staff genuinely cares about providing an enjoyable stay for all of our guests, so this incident is not a reflection of our usual service. We apologize for the disappointment. We value your comments and hope you will consider a second visit with us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Huntington Beach
How is Extended Stay America - Orange County - Huntington Beach rated?
Extended Stay America - Orange County - Huntington Beach has a 4.2 star rating with 1,257 reviews.
When is Extended Stay America - Orange County - Huntington Beach open?
Extended Stay America - Orange County - Huntington Beach is open now. It will close tomorrow at 12:00 a.m.