Extended Stay America - Orange County - Huntington Beach

Business response:

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Dear Walter, thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Dear Sally, thank you for your fantastic review of Extended Stay America and for bringing attention to our wonderful hospitality! We appreciate your business and hope you will choose to stay with us whenever your travels bring you back to our area. Sincerely, Hotel Management 

Business response:

Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you will stay with us again the next time you visit. Sincerely, Hotel Management 

Business response:

Thank you for sharing your wonderful feedback at Extended Stay America. We are thrilled to know we met all of your expectations and that you enjoyed our great location. Thank you again for your generous comments. We look forward to your next visit! Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay with us. We're glad to know you were pleased with the service provided by our associates, but we're sorry for the cleanliness issues you encountered while you were here and for not meeting your expectations with our grab-and-go breakfast. We have discussed your concerns with our housekeeping team, and we’re working on our protocols to ensure that this does not happen again. We will also share your feedback with our Brand Leaders so they can use it while planning new offerings. We hope to have t... read more

Business response:

Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management 

Business response:

Thank you for the glowing review of Extended Stay America. We are glad to know you enjoyed our ideal location and were impressed with our courteous associates. We will be sure to share your compliments with Jaylin for taking good care of you. It was a pleasure to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Bryan, thank you for sharing the nice review about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management