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Extended Stay America - Orange County - Huntington Beach
- Hotels
- Huntington Beach, CA
About this business
Location details
5050 Skylab West Cir., Huntington Beach, CA, 92647, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
ing back Great stay
Business response:
Willard, thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know you had a great stay and that we met all your expectations. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
The smell in the rooms were overwhelming. Yes I said rooms. The first room had no curtains, second smelled like wet dog and third room not as bad but still smelled. Bathroom door came off . Not much for breakfast either.
Business response:
Thank you for your comments. We are sorry for the issues you encountered in your rooms and regret the inconvenience caused. Our housekeeping staff takes pride in what they do daily and we also have processes in place to double-check each room prior to occupancy by the next guest. We fell short in our processes and are reviewing them so that this does not happen again. We also appreciate your feedback regarding the breakfast. We hope you consider a future stay as we would welcome the opportunity to regain your trust. Sincerel... read more
Good location. Hotel allows too many dogs. You hear dogs barking in the rooms and dog urine on sidewalks by the entrance. Not sure if there are dog friendly rooms and non dog friendly rooms. I don't want to be in a room which allows dogs if i don't have a dog.
Business response:
Thank you for taking time out of your day to leave us your feedback of our hotel. Although you like dour location, we apologize for the dog barking and the disturbance this caused. We are pleased you alerted the front desk team so we could have a conversation with the pet owner to reiterate our pet policy. We appreciate your feedback and hope that you will visit us again soon. Sincerely, Hotel Management
Was ok Pillows suck no support, dog on floor barking. Can hear water pipes running in room other than that was ok
Business response:
Christopher, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
No house keepers I can’t believe you don’t have housekeepers every day never stayed in a place they didn’t
Business response:
Thank you for being our guest and for taking the time to give us your feedback. We do apologize you were unhappy with our housekeeping services. While our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, we are always happy to provide fresh linens and whatever you need during your stay. If we did not communicate this properly at check-in, please accept our apologies. Your feedback has already been shared with our staff, and we will do our best to ensure your next stay i... read more
I had a very comfortable stay it was quiet and secluded the staff was friendly and pleasant in the morning the cleaning staff greets you good morning
Business response:
We appreciate you taking the time to post your review of Extended Stay America. It is a delight to know you liked our calm atmosphere and that you had a relaxing stay at our well-maintained property. It was also a pleasure to read that you were highly impressed with the courteous service you received from our team. Your five-star rating is appreciated, and we look forward to serving you soon. Sincerely, Hotel Management
The property is in kind of a remote area and the Parking Lot is Very dark and not well lit, was worried about my automobile and saw 3 Coyotes walking around the lot. The guy who checked us in was good and helpful and immediately moved our room when we noticed there was a leak in the room somewhere. The lady working at the counter in the morning was not to be found, she emerged eating I guess her breakfast BUT all the coffee pots were empty and there "so called" continental breakfast is a bit of a joke, oatmeal, granola bars ... read more
Business response:
Thank for being our guest. We truly apologize for the many difficulties you faced during your stay with us. We are sorry for the issue you encountered with the air conditioning unit in your suite. We have addressed this issue with our engineering staff to service this immediately. We also regret the disappointment you had with our grab-and-go breakfast and front desk service. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel ... read more
Frequently asked questions about Extended Stay America - Orange County - Huntington Beach
How is Extended Stay America - Orange County - Huntington Beach rated?
Extended Stay America - Orange County - Huntington Beach has a 3.4 star rating with 2,121 reviews.
When is Extended Stay America - Orange County - Huntington Beach open?
Extended Stay America - Orange County - Huntington Beach is open now. It will close tomorrow at 12:00 a.m.