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Extended Stay America - Orange County - Huntington Beach
- Hotels
- Huntington Beach, CA
About this business
Location details
5050 Skylab West Cir., Huntington Beach, CA, 92647, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
We booked 2 rooms ahead through Expedia and paid in advance. After checking into one of the rooms because the other one was not cleaned we left to attend a boat parade. After 5:00 pm we were notified by Expedia that our other room was not available. They only option we were given by Expedia is that they would try to get us another room somewhere else.
Business response:
Thank you for taking the time to review our hotel. We're sorry for the issues you had with your reservation. Please be assured that we’re also investigating what went wrong, we and working on our procedures to make sure this problem can be prevented in the future. Hopefully, we will have the opportunity to make it up to you on a future visit. Thanks again. Sincerely, Hotel Management
Non-smoker My experience was very good except for the fact that I was in the non- smoking area and I could smell cigarette smoke all night long.
Business response:
Thank you for staying at Extended Stay America. We are happy to know you had a pleasant time with us, but we are sorry for the odor issue you encountered. We appreciate your feedback and hope to see you back in the future. Sincerely, Hotel Management
Service was great and nice staff. However, the rooms only appeared to be clean but are filled with so much dust and debris i contracted an upper respiratory infection while i was in the room. Whenever i left the room i felt much better and now since checkout am completely fine. The rooms are not cleaned properly and have so much stuff engrained in the furniture its tough to breath.
Business response:
Josh, thank you for taking the time to post a review. We are pleased to see you were impressed with our associates and that you had a pleasant time with us. However, we are sorry for the cleanliness issue you encountered in your room. We have made a note of your feedback and have shared it with the housekeeping team to be more diligent in their work. Thank you again for being our guest, and we hope to see you back soon so that we can make your next visit a perfect one in every aspect. Sincerely, Hotel Management
Staff were great. Building is older and seemed outdated.
Business response:
Thank you for evaluating your stay. Its good to see you liked our associates, but we are sorry our hotel did not meet your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again! Sincerely, Hotel Management
Convenient location for beach activity’s. Plenty of nearby choices to eat at.
Business response:
Thank you for posting your feedback and sharing it with fellow travelers. We are glad to know you enjoyed our location and had a nice time with us. Thank you again for your business. We look forward to your next stay at Extended Stay America. Sincerely, Hotel Management
Ok - will do Average - nothing spectacular about it
Business response:
Thanks for choosing Extended Stay America for your needs. We are delighted to know you had a pleasant stay with us and that our offerings were to your satisfaction. On behalf of everyone here, we invite you to stay with us again. Sincerely, Hotel Management
Business response:
Tina, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Huntington Beach
How is Extended Stay America - Orange County - Huntington Beach rated?
Extended Stay America - Orange County - Huntington Beach has a 4.2 star rating with 1,257 reviews.
When is Extended Stay America - Orange County - Huntington Beach open?
Extended Stay America - Orange County - Huntington Beach is open now. It will close tomorrow at 12:00 a.m.