Extended Stay America - Orange County - Huntington Beach

Business response:

Charles, thank you for being our guest. We are disappointed reading you didn’t have an excellent stay with us. Please accept our apologies on behalf of our entire team for the cleanliness issue. Your feedback is discussed with the appropriate team with an effort to improve our service moving forward. We would encourage you to choose us again as we are confident your next visit will be a great one. Sincerely, Hotel Management 

Business response:

Kyle, thank you for selecting Extended Stay America for your recent visit and letting us know you had an enjoyable time. We appreciate you being our guest and look forward to seeing you again in the future. Sincerely, Hotel Management 

Business response:

Thank you for the terrific review of Extended Stay America. We are glad to know you liked our pet-friendly feature and that you were impressed with the great service delivered by our associates. We appreciate your business and look forward to your next stay. Sincerely, Hotel Management 

Business response:

Kate, thank you for being our guest at Extended Stay America. We're glad to know you were pleased with the service provided by our associates and that you had a pleasant time with us. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for the glowing review of Extended Stay America. We're thrilled to know you loved our well-maintained property and that the service provided by our excellent associates met all your expectations. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management