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Extended Stay America - Orange County - Huntington Beach
- Hotels
- Huntington Beach, CA
About this business
Location details
5050 Skylab West Cir., Huntington Beach, CA, 92647, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Sydney, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Business response:
Thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Dirty room, broken elevator Upon check-in we found out that the elevator was broken and of course our room was on the 2nd floor. The wonderful person at check-in did offer to help bring our stuff upstairs. She was the best thing about the stay. The room was dirty and I had to clean the toilet, sink and kitchen area before I could use anything.
Business response:
Kathy, thank you for being our guest. We are pleased to know you liked our front desk associate, but we are sorry for the housekeeping issue you had in your room. Your feedback has been shared with the housekeeping team to be more diligent in their work so that our future guests never encounter a similar issue. We hope to host you back in the future so that we can make your visit a perfect one in every aspect. Sincerely, Hotel Management
Business response:
Amitabh, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Staff great, room real nice. The only thing wrong was the elevator is broken thank God I didn’t need it for my husband as he is handicapped. But beside that it didn’t smell like dog it was pretty quiet my family slept well we have been using this hotel as needed for over 20 years always pleasant.
Business response:
It is always a pleasure to hear from our loyal guests and to know we are continually exceeding expectations. We're glad you liked the service provided by our staff and that you were pleased with your well-appointed room. We appreciate your kind review and look forward to your next stay at Extended Stay America. Sincerely, Hotel Management
Bed sheets had hair on them from previous people. Food left in refrigerator. Room smelled and was very outdated.
Business response:
Thank you for being our guest. We are sorry for the unpleasant stay and for the issues you had in your room. A clean, fresh suite is our top priority, and we will work with our staff to ensure that this was an isolated issue. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Huntington Beach
How is Extended Stay America - Orange County - Huntington Beach rated?
Extended Stay America - Orange County - Huntington Beach has a 4.2 star rating with 1,257 reviews.
When is Extended Stay America - Orange County - Huntington Beach open?
Extended Stay America - Orange County - Huntington Beach is open now. It will close tomorrow at 12:00 a.m.