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Extended Stay America - Orange County - Irvine Spectrum
- Other
- Irvine, CA
About this business
Location details
30 Technology Dr., Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Since they don’t clean your room the whole time you stay there , house keeping must do a better job when they do clean
Business response:
Liz, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. Also, we have taken note of your feedback and will share it with our housekeeping team to improve our future guests’ experiences. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Could’ve Been! Loved the property location, close to many fun places to visit. Staff was great. The negative is the room itself. Very tired, needs a major freshening up. No smoke detector. Sad looking kitchenette.
Business response:
Dear David, we are so pleased to have hosted your stay and we are glad our location was convenient for your needs. We are, however, so sorry we let you down with your accommodations. We also take your safety very seriously and we are so sorry for the issue you observed with the missing smoke detector in your guest suite. We would appreciate additional information to identify the room you occupied so we may properly investigate and follow up. Thank you and we look forward to speaking with you and having a chance to earn back ... read more
Horrible condition Room wasnt ready when i got there. No toilet papet, dirty, trash cans were full
Business response:
Christian, thank you for being our guest. We apologize for the inconvenience you had at the time of check-in and for the cleanliness issues you encountered in your room. Please be assured that we have discussed your feedback with the appropriate teams to make sure such incidents can be prevented from occurring again. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Irvine Spectrum
How is Extended Stay America - Orange County - Irvine Spectrum rated?
Extended Stay America - Orange County - Irvine Spectrum has a 3.3 star rating with 4,596 reviews.
When is Extended Stay America - Orange County - Irvine Spectrum open?
Extended Stay America - Orange County - Irvine Spectrum is open now. It will close tomorrow at 12:00 a.m.