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Extended Stay America - Orange County - Irvine Spectrum
- Other
- Irvine, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
30 Technology Dr., Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Sanket, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
The kitchenette area and counter could use a good deep cleaning and maybe an upgrade in the tub and get rid of the carpet. The staff was super friendly. We loved the area.
Business response:
Thank you for being our guest. We are pleased to know you liked our location and also appreciated our associates. However, we are sorry for the cleanliness issue you encountered. We have shared your feedback with the housekeeping team. Thank you once more, and we hope you will choose us again so that we can make it up to you. Sincerely, Hotel Management
I thought the room was uncomfortable. The bathroom sink was leaking water onto the floor when turned on. The next day they fixed but left the plumber putty in the room and never bothered to oickup towels I used to dru up the leak which maintenance used also. Room could have been cleaner.
Business response:
Thank you for writing us back. We are glad you had a pleasant stay with us. However, we apologize for the inconvenience caused by our maintenance team. Your feedback will help us improve our service levels going ahead. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Business response:
Linda, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Ditta customer service was just on point!! I'm from Texas and she told me her daughter too and we had such a good conversation meanwhile she checked me and my girlfriend in. Definitely she is the best!! So cool lady
Business response:
Thank you for sharing your 5-star review online. It is such a delight to know you were awed by our spectacular hospitality and that you enjoyed every moment of your stay. We appreciate you for choosing us and look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
Very basic place to stay. My (non smoking) room reeked of cigarettes and had a cigarette stain on the toilet seat. The floors were fake wood laminate and not very comfortable to walk on; would prefer some nice carpet when staying in a room. Bed was springy and they didn't include many pillows. Very cheap place to stay but it shows. No hot tub or other amenities but centrally located. Would not stay there again.
Business response:
Please accept my sincere apology for the difficulties you encountered in your room. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
Irvine Good location. Nice, clean and quiet
Business response:
Nelson, thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Irvine Spectrum
How is Extended Stay America - Orange County - Irvine Spectrum rated?
Extended Stay America - Orange County - Irvine Spectrum has a 4.3 star rating with 2,632 reviews.
When is Extended Stay America - Orange County - Irvine Spectrum open?
Extended Stay America - Orange County - Irvine Spectrum is open now. It will close tomorrow at 12:00 a.m.