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Extended Stay America - Orange County - Irvine Spectrum
- Other
- Irvine, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
30 Technology Dr., Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Alexis, thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Very disappointed The front desk and manager were great. stained drawers, less than clean drawers, literally two hangers. 1 washcloth, 2 handtowels, 3 bath towels. No glasses. No safe. Filthy doormat. Ridiculous breakfast in a hallway across from front desk. These are system problems.
Business response:
Kathleen, thanks for being our guest. Although you liked our overall service, we are sorry for the issue you experienced in your room. Your review will be taken as a tool to ensure that all procedures within our housekeeping department are being followed. Please note, as per our brand standard requirements, we keep the kitchenware at the front desk rather than leaving them in the rooms. We will be sure our front desk communicates this more clearly going forward. We value your feedback as it will help us improve our facilitie... read more
A value (not comfort) driven hotel The hotel was ok. The key card had to be reprogrammed 3 times. The room smelled a bit, and the neighborhood did not feel entirely safe.
Business response:
We appreciate you choosing our hotel. Please accept our apology for your unpleasant experience as that is not the service level that we aim to provide. We have discussed your comments with our team, and we will be making changes to better serve our guests. Thank you for sharing your concerns. We hope you will give us another chance to prove ourselves to you on a future visit. Sincerely, Hotel Management
Very cleand and staff super friendly! lication was great, only a few minutes away from Spectrum and plenty of parking available.
Business response:
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
Need to improve! Having a closet but no clothes hanger. What is that for?
Business response:
Yutso, thank you for choosing our hotel and for providing your review. Although you had a pleasant stay, we are sorry for the inconvenience you had when staying here. Kindly note, in-room amenities are available at front desk to ensure their cleanliness. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
What i like is got cooking option and walkable to work. TV remote did not work, Key card activated only for a day even though i booked for 2 days. Staff could not extend the reservation by 1 more day. They asked.memto.ree book the hotel. Breakfast option is not so great and most of the time its not available.though they say till 10AM
Business response:
Thanks for evaluating your stay at Extended Stay America. We are glad to read you liked the kitchenette in your room and that our location was perfect for your needs. We value your feedback as it will help us improve our service and facilities moving forward. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Even though I did not use it, I liked that I had a kitchen. Pillows could have been a little more firm. Overall a good place away from home.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your stay with us and liked your fully-equipped kitchenette. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Apparently Expedia had me in a smoking room which I did not request. The hotel was very nice and was able to give me a non smoking room. However, I was unaware that they do not provide towels etc. Unless you ask at the desk. It was pouring rain so I had to run back to get towels.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your stay with us. Also, know towels and linens may be exchanged at the front desk anytime and are complimentary. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Irvine Spectrum
How is Extended Stay America - Orange County - Irvine Spectrum rated?
Extended Stay America - Orange County - Irvine Spectrum has a 4.3 star rating with 2,588 reviews.
When is Extended Stay America - Orange County - Irvine Spectrum open?
Extended Stay America - Orange County - Irvine Spectrum is open now. It will close tomorrow at 12:00 a.m.