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Extended Stay America - Orange County - John Wayne Airport
- Hotels
- Newport Beach, CA
About this business
Extended Stay America Hotel Orange County - John Wayne Airport is located at 4881 Birch St, Newport Beach, CA. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 3.0.
Location details
4881 Birch St., Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Jay and his crew do an awesome job! We are staying here again next month.
They need serious help. Hallways not vacuum, people don't pickup there dog poop, staircase is filthy. Front entry was cigarette bud's everywhere, fingers prints entry door , outside trash can full, trash all over the parking lots, and etc
Business response:
Dear Jun, Thank you for staying at our hotel and sharing your comments. It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action as we are committed to providing every guest with a wonderful experience. We hope to have another occasion to exceed your expectations and welcome you back soon.Sincerely,Hotel ... read more
Good for one night rest stop on a road trip Check out was good, rooms are clean. The furniture is old and the carpets on the main hallways are stained and dirty. On the plus side the rooms do have a fridge and kitchen. The laundromat in the hotel works.
Business response:
Dear Parvati, We're pleased to hear that your check-out experience was smooth and that you found our rooms clean with useful amenities like a fridge and kitchen. We apologize for any inconvenience caused by the condition of the furniture and hallway carpets. Your feedback is valuable, and we'll address these concerns to improve. Thank you for choosing to stay with us, and we hope to welcome you back for a better experience in the future.Sincerely,Hotel Management
The hotel is very close to the airport, very friendly and supportive staff. Also free breakfast
Business response:
Dear Thongprasong, We're delighted to hear that you enjoyed your stay at our hotel. Being conveniently close to the airport and providing friendly, supportive staff are aspects we take pride in. Additionally, we're glad you appreciated our complimentary breakfast. Your positive feedback means a lot to us, and we hope to welcome you back for another pleasant stay soon. Thank you for choosing us for your accommodations.Sincerely,Hotel Management
Comfortable and Clean This hotel was exactly what I needed for a couple says when a pipe burst in my house. The staff was very accommodating and kind. The room was comfortable and clean - and all for a great price!
Business response:
Dear Shannon, Thank you for sharing your remarks about your recent visit to our hotel, Extended Stay America. It gives us real joy to know guests like the amenities provided, and in your case, having a clean and comfortable room at a good price was great. We hope to be your hotel of choice whenever you visit the city.Sincerely,Hotel Management
We arrived ater midnight and the system was down, The front desk agent Tina was amazing and helpful looking for the rooms. The hotel and rooms very clean. Definitely I'll come back. The only inconvenience no breakfast includes as advertised. Just coffe and muffins.
Frequently asked questions about Extended Stay America - Orange County - John Wayne Airport
How is Extended Stay America - Orange County - John Wayne Airport rated?
Extended Stay America - Orange County - John Wayne Airport has a 4.2 star rating with 1,501 reviews.
When is Extended Stay America - Orange County - John Wayne Airport open?
Extended Stay America - Orange County - John Wayne Airport is open now. It will close tomorrow at 12:00 a.m.