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Extended Stay America - Orange County - John Wayne Airport
- Hotels
- Newport Beach, CA
About this business
Location details
4881 Birch St., Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff were so hospitable and friendly!
quiet. Great staff. Parking five star. Room was not as clean I would have liked. Hair in sink. Rag over shower curtain. Little things. Overall I was happy! I will go back.
Business response:
Dear LaRhonda,Thank you for your feedback. We are glad to hear you appreciated the quiet atmosphere, great staff, and convenient parking. We sincerely apologize for the cleanliness issues you encountered and understand how important attention to detail is. Your comments have been shared with our team, and we will work to address these concerns. We appreciate your understanding and look forward to welcoming you again in the future.Sincerely,Hotel Management
Amazing hotel, I highly recommend.
Business response:
Dear Mitzi, Thank you for your kind words! We are thrilled to hear that you had an amazing experience with us. Your recommendation means a lot, and we’re grateful for your support. We look forward to welcoming you back to Extended Stay America in the future for another wonderful stay!Sincerely,Hotel Management
. First room was dirty. We got another room. One towel had stains. Someone above our room was walking all night.
Business response:
Dear CeciliaThank you for sharing your feedback regarding your recent stay with us. We regret the inconveniences you experienced with the state of your first room and the issues with the towels. Additionally, we apologize for the disturbance caused by noise from above. We value your input and are actively working to address these concerns to enhance our guests' experiences. Your comfort is important to us, and we hope to provide you with a better stay in the future.Sincerely,Hotel Management
Safe area The customer service was great. It appeared the hotel was being remodeled.
Business response:
Dear Norma, Thank you for including Extended Stay America in your travel plans. We are committed to providing exceptional service to every guest, so we are especially pleased to read your comments about our staff and their outstanding hospitality. Thank you for recommending us to future guests, and we hope to see you again soon.Sincerely,Hotel Management
No complaints, I enjoyed my stay.
Frequently asked questions about Extended Stay America - Orange County - John Wayne Airport
How is Extended Stay America - Orange County - John Wayne Airport rated?
Extended Stay America - Orange County - John Wayne Airport has a 3.2 star rating with 3,148 reviews.
When is Extended Stay America - Orange County - John Wayne Airport open?
Extended Stay America - Orange County - John Wayne Airport is open now. It will close tomorrow at 12:00 a.m.