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Extended Stay America - Orange County - John Wayne Airport
- Hotels
- Newport Beach, CA
About this business
Location details
4881 Birch St., Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I love the place room I stayed in it was like my own mini apartment I will be back to use services in future also staff was very nice to me on my birthday giving me good snacks loved it ....but the manager guy big tall guy with tattoos was very rude to me told me to leave the hotel when I did nothing wrong at when I was trying to get the person out of the hotel that came to see me with my daughter the manager was like rite away sorry but you guys are too loud an that I would have to leave...but yet I'm the customer who bough... read more
Business response:
Dear Anna, Thank you for writing a review of your time with Extended Stay America! We are happy to know you were pleased with our mini apartment type suites. However, we are sorry for your issues and will share this observation with the concerned individual for improvement. We appreciate your business and look forward to seeing you again for another memorable experience. Have a great day! Sincerely,Hotel Management
LIKED: Convenient for early morning out-of-town doctor appointment. Adequate room for an overnight stay. Kitchenette. Quiet residents. Friendly, helpful staff. DID NOT LIKE: Ring of algae or mold in the bathroom sink, just under the lip of the countertop. I will be contacting the hotel directly so they can address it.
The property is not well lit at night and the parking lot was not clean or the lobby
Business response:
Dear Krystal, Thank you for your recent review of your stay at our hotel. We sincerely apologize for any inconvenience you experienced, especially regarding your concerns with the upkeep of our property, which is of utmost importance to us. Your feedback is invaluable, and we will immediately address this matter with our team to ensure such oversights do not recur. We hope you will consider granting us another opportunity to host you in the future so we can show you our dedication to exceptional experiences.Sincerely,Hotel M... read more
Everything is good
Business response:
Dear Kim Kam, Thank you so much for your outstanding review. We are glad that everything went well during your stay and that you had a memorable experience with our staff. Thank you for choosing Extended Stay America, and we hope to welcome you back to our location any time you are in the area.Sincerely,Hotel Management
Very convenient and near the campus.
Managing expectations - still a comfortable stay The only disclaimer I would add for future guest - breakfast included is a cereal bar and possibly a fruit. So if someone is looking for something more, be aware. When checking in, ask for what you need for the kitchen, as the room was empty of all dishes, cups, and no coffee machine was available.
Business response:
Dear Stephen, We appreciate your feedback regarding Extended Stay America. It's valuable for future guests to know about the breakfast options and the need to request kitchen supplies upon check-in. We always aim to enhance the guest experience, and your comments help us. If you have any further suggestions or requests, please feel free to share them with our team. We hope to host you again and provide an even more enjoyable stay.SincerelyHotel Management
Good stay Very friendly front desk staff. Nice room for the price. Convenient to the airport.
Frequently asked questions about Extended Stay America - Orange County - John Wayne Airport
How is Extended Stay America - Orange County - John Wayne Airport rated?
Extended Stay America - Orange County - John Wayne Airport has a 3.1 star rating with 2,890 reviews.
When is Extended Stay America - Orange County - John Wayne Airport open?
Extended Stay America - Orange County - John Wayne Airport is open now. It will close tomorrow at 12:00 a.m.