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Extended Stay America - Orange County - John Wayne Airport
- Hotels
- Newport Beach, CA
About this business
Extended Stay America Hotel Orange County - John Wayne Airport is located at 4881 Birch St, Newport Beach, CA. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 3.0.
Location details
4881 Birch St., Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice
What a total dump. The outside looks good and the location is great but a totally run down room that needed a remodel 20 years ago. Wow amazing that they can get away with this.
Business response:
Tom, on behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon. Sincerely, Hotel Management
Room condition is bad
Business response:
Thank you for being our guest. We hope your overall stay with us was enjoyable, but we regret that you felt our room needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. We hope you will choose us again the next time you are in this area. Sincerely, Hotel Management
Over all very good ..service..
Business response:
Jonathan, Thank you for the kind feedback! We are delighted that from check-in through check-out, we were able to provide you with a great stay at Extended Stay America. We look forward to your return and wish you all the best with your future travels. Sincerely, Hotel Management
The receptionist was beyond kind an extremely helpful with all our questions, she went above an beyond
😒 El control de la tv no servía no había hielo y el refrigerador no enfríava
Business response:
Thank you for taking the time to share your feedback. We hope your overall stay with us was enjoyable. However, we are sorry for the maintenance issues you encountered in your room and have informed the respective associates for a quick review. Thank you for letting us know as it will help us to improve our future guests’ expectations. We hope you will choose us again the next time you are in this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - John Wayne Airport
How is Extended Stay America - Orange County - John Wayne Airport rated?
Extended Stay America - Orange County - John Wayne Airport has a 4.2 star rating with 1,436 reviews.
When is Extended Stay America - Orange County - John Wayne Airport open?
Extended Stay America - Orange County - John Wayne Airport is open now. It will close tomorrow at 12:00 a.m.