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Extended Stay America - Orange County - John Wayne Airport
- Hotels
- Newport Beach, CA
About this business
Extended Stay America Hotel Orange County - John Wayne Airport is located at 4881 Birch St, Newport Beach, CA. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 3.0.
Location details
4881 Birch St., Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
部屋が広い 部屋がとても広く、アメリカにしては湯船も深くて満足です。部屋が4回の端の方だったせいかWifiがほとんど繋がらなかったことだけが残念です。
Business response:
Thank you for choosing Extended Stay America for your recent visit. We are glad you had an overall great stay and liked your comfortable suite. We will share your feedback regarding our internet connectivity with the appropriate team so that they can take the necessary steps to make our future guests experience a better one. We appreciate your business and hope to see you again soon. Sincerely, Hotel Management
It had a bad smell in the room like a pot smell. I was wondering why the window was left open
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. However, we regret the inconvenience you had due to the odor. Your feedback has been discussed with our housekeeping team, and we have asked them to deep clean the room to remove the smell. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
"free breakfast" is misleading. There's no breakfast. Just some bad coffee and energy bars.
Business response:
Thank you for being our guest. We know how important it is to start your day off right with a good breakfast, so we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. On behalf of everyone here, we invite you to revisit us for a much better experience. Sincerely, Hotel Management
Its very clean and super close to my work also well priced.
Business response:
Francisco, thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are so pleased that your experience was positive and that you found us to be a great value. We are also glad our convenient location was perfect for your needs. We would be delighted to accommodate you again in the future and hope that you will stay with us again! Sincerely, Hotel Management
It was a very convenient location and the facilities were very nice. Nevertheless, there was water standing in puddles on the floor of my room. I did request and was given old towels to put on the floor to soak up the water. Another thing I did not like was the “breakfast provided.” There was only limited packages of instant oatmeal, hot water and coffee. Is that breakfast?
Business response:
Robert, thank you for taking the time to share your review online. We are delighted to know you had a pleasant stay and that you liked our convenient location. However, we are sorry for the inconvenience you had in your room. Your feedback has been discussed with the appropriate team to ensure we inspect all our rooms thoroughly before allotting to our future guests. Also, your concern regarding our breakfast will be shared with our Brand Leaders when updating our selections moving forward. It was a pleasure to have you as a... read more
Frequently asked questions about Extended Stay America - Orange County - John Wayne Airport
How is Extended Stay America - Orange County - John Wayne Airport rated?
Extended Stay America - Orange County - John Wayne Airport has a 4.2 star rating with 1,503 reviews.
When is Extended Stay America - Orange County - John Wayne Airport open?
Extended Stay America - Orange County - John Wayne Airport is open now. It will close tomorrow at 12:00 a.m.