Extended Stay America - Orange County - John Wayne Airport

Business response:

We appreciate you for sparing some time to share your review online. It was a pleasure to see your four-star rating and read that you were impressed with the service provided by Fabio. However, we apologize for the disappointment you had with one of the other associates. We will share your comment with the appropriate staff to ensure we improve our performance. Please revisit Extended Stay America in the future. Sincerely, Hotel Management 

Business response:

Cassandra, it was a pleasure receiving your fantastic rating for Extended Stay America. We are thrilled you enjoyed every aspect of your stay. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Kevin, all of us at Extended Stay America appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure to accommodate you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure to accommodate you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Bev, we appreciate you for posting such kind comments about Extended Stay America. It was a pleasure to read you were impressed with your immaculate suite and that you had a comfortable stay. Your excellent rating is appreciated, and we look forward to seeing you soon. Sincerely, Hotel Management 

Business response:

Daniel, thank you for your fantastic rating! We are pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management 

Business response:

Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Jodi, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management