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Extended Stay America Hotel Orange County - John Wayne Airport is located at 4881 Birch St, Newport Beach, CA. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 3.0.
4881 Birch St., Newport Beach, CA, 92660, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Close to UCI and SNA airport. Front desk staff was super nice but first room I was given had fleas. They quickly changed my room for me and didn't have any more problems.
Business response:
Thank you for your review. We are glad you had an overall pleasant stay, and you liked our convenient location as well as our friendly service. Though we are sorry for the fleas in your first room, we are glad you were accommodated with another suite. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent any future issues. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Our iron did not work properly, circuit breaker kept popping and the Continental breakfast was disappointing
Business response:
Thank you for being our guest. We are sorry for the maintenance issue you had and that you were unhappy with our grab-and-go breakfast. Your comments will be shared with our brand leaders to determine new breakfast offerings. On behalf of everyone here, we look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Extended Stay America - Orange County - John Wayne Airport has a 4.2 star rating with 1,437 reviews.
Extended Stay America - Orange County - John Wayne Airport is open now. It will close tomorrow at 12:00 a.m.