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Extended Stay America - Orange County - John Wayne Airport
- Hotels
- Newport Beach, CA
About this business
Location details
4881 Birch St., Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
部屋はダブルベッドのでツインプラスキッチンが付いていて一週間のステイで息苦しく感じなかった。 ただ、建物月古くて窓がきっちり閉まらなかったり、他の宿泊客の足音が聞こえたりしてリラックスできない日があった。 後、朝ごはんがついてあるとの事だったが、ハッキリ言ってあれは詐欺レベル カップケーキがある日はまだしも、オートミールしか無い日もあって悲しかった。
Business response:
Jay, thank you for being our guest. We are sorry our property was not to your expectations and for the difficulties you had in your room. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. Meanwhile, we have alerted our maintenance team about the window, and they are checking it immediately. It is also disappointing to know our grab-and-go breakfast was not to your expectations. Your comments about it will be shared with our brand leaders t... read more
Enjoyed my stay at this location. I would recommend this location to everyone. I will post on Facebook that you need to stay her
Business response:
Kenji, thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know you had a great stay and that you enjoyed our ideal location. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Thank you for the kind recommendation. Sincerely, Hotel Management
Clean and bed very comfortable. Happy to pay the additional $25 pet fee. Nice for the price.
Business response:
Thank you for choosing Extended Stay America. We are happy you enjoyed your stay at our spotless property. We are also glad you liked your comfortable bed. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
Good value As long as you know walking in you must ask for everything before waking in your room even coffee and there isn’t a breakfast just muffins or granola bar or oatmeal It is an inexpensive stay and feels like a single apt Pets are allowed
Business response:
We appreciate you choosing to stay at Extended Stay America and taking time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. We hope you will visit us again. Sincerely, Hotel Management
Shower was dirty..unsanitary, hair on the wall from previous guest
Business response:
Jade, thank you for your review. We apologize for the cleanliness issues you encountered in your room. We take these concerns seriously and place great emphasis on maintaining a clean and healthy environment for all of our guests. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. Please consider giving us another opportunity to provide you with the exceptional experience you deserve. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - John Wayne Airport
How is Extended Stay America - Orange County - John Wayne Airport rated?
Extended Stay America - Orange County - John Wayne Airport has a 3.2 star rating with 3,040 reviews.
When is Extended Stay America - Orange County - John Wayne Airport open?
Extended Stay America - Orange County - John Wayne Airport is open now. It will close tomorrow at 12:00 a.m.