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Extended Stay America - Orange County - John Wayne Airport
- Hotels
- Newport Beach, CA
About this business
Location details
4881 Birch St., Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient, near airport, reasonable rates, nice and helpful staff.
Business response:
Albert, thank you for choosing Extended Stay America for your recent stay. We are happy you enjoyed your stay and found us to be a good value. We are also glad you liked our courteous associates and our convenient location close to the airport. We would be delighted to accommodate you again in the future and hope that you will stay with us again! Sincerely, Hotel Management
Very nice and close to UCI. Clean rooms great service and friendly.
Business response:
Thank you for such a fantastic review and for taking the time to let us know your stay at Extended Stay America was perfect in every way! We are thrilled you appreciated not only our friendly team and convenient location, but also our spacious rooms. We look forward to seeing you again soon. Sincerely, Hotel Management
The property was clean and well-maintained, and the staff was pleasant and professional.
Business response:
Curt, thank you for taking the time to review your stay at Extended Stay America. We're glad to know you liked our well-kept property and that the service provided by our associates met all your expectations. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
It was great 👍
Business response:
Julio, thank you for the 10-star review of Extended Stay America. We are thrilled to know you liked our offerings and that you had a great stay at our well-maintained property. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
The staff were very nice and the outside of the building is pretty nice. It was also inexpensive, so that must be kept in mind. On the surface the rooms seemed ok, decent paint and countertops, etc. But I wish I'd paid a bit more to stay somewhere else. They clearly don't clean much or keep it up. The hallways smelled gross!! The room wasnt much better. The mattress was hard and plastic. I regret looking under the sheet to see the plasticky mattress, because then I saw the stains. The sheets were thin and dingy, kinda grayis... read more
Business response:
Thank you for being our guest. Although our goal is to try and deliver guests with a clean and comfortable stay, we apologize this wasn’t you experience. Your feedback is discussed with the heads of our housekeeping and maintenance teams in an effort to improve the efficiency of our service levels moving ahead. We are also sorry for the discomfort you had with the bedding. Please give us a chance to regain your trust in the near future. Sincerely, Hotel Management
Free breakfast advertised on Orbitz site was misleading. All they had was coffee, granola bars and muffins. Never in my life have I have seen breakfast offered at a hotel like this. Overall the hotel has worn down and needs immediate work.
Business response:
Jackie, thank you for being our guest and providing your feedback. We apologize that our facility fell short of your expectations and have shared your comments with our team as we work on updating and refreshing our hotel. We are also sorry you were disappointed with our breakfast offerings. We will be sure to review our third-party websites in addition to our official site to ensure everything is up-to-date. Thank you once again, and we hope you will consider to revisit us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - John Wayne Airport
How is Extended Stay America - Orange County - John Wayne Airport rated?
Extended Stay America - Orange County - John Wayne Airport has a 3.1 star rating with 2,892 reviews.
When is Extended Stay America - Orange County - John Wayne Airport open?
Extended Stay America - Orange County - John Wayne Airport is open now. It will close tomorrow at 12:00 a.m.