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Extended Stay America - Orange County - John Wayne Airport
- Hotels
- Newport Beach, CA
About this business
Location details
4881 Birch St., Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I thought it strange not even a plastic cup in the bathroom to take a pill had to go back to the lobby to get a cup. Also for an extended stay no hangers to hang up your clothes.
Business response:
Cindy, thank you for choosing to stay at Extended Stay America. We are happy after looking at the rating as it suggests you had a nice time with us, but we are sorry you did not like the dishware policy. Please know, kitchenware is available at the front desk for cleanliness reasons and they would gladly provide them to you upon request. Thank you again, and we hope to welcome you back in the future. Sincerely, Hotel Management
Competitive rates.great location and staff. Availability and convenient.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to know you were overwhelmed not only with our outstanding hospitality and convenient location but also with the value we offer. We look forward to your return visit. Sincerely, Hotel Management
Everything was great, the only thing was the bed was very hard to sleep on.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. However, we regret the issues you faced with the comfort of your bedding. We will follow up on your concerns to ensure we are well poised to serve our future guests. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management
I was not prepared for how generic Extended Stay is, no frills
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
The bed was uncomfortable and the blankets were comfortable enough
Business response:
Thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
It served my purpose very well. It would be a fine place to stay when working on a project.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
The price was hard to beat, however you get what you pay for. Construction going on due to renovations. However that doesn’t excuse the distinct smoke smell in our rooms hallway.
Business response:
Thank you for evaluating your visit at our hotel. We are glad you liked our affordable pricing, but we regret the disturbance caused due to the renovations. We also apologize for the smoke smell, which made your stay uncomfortable. Please be assured your concern for the smoke smell will help us enforce our no-smoking policy more efficiently. What you experienced is not acceptable, but we would like you to consider giving us a chance to improve your impression of us on your next visit to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - John Wayne Airport
How is Extended Stay America - Orange County - John Wayne Airport rated?
Extended Stay America - Orange County - John Wayne Airport has a 3.2 star rating with 3,235 reviews.
When is Extended Stay America - Orange County - John Wayne Airport open?
Extended Stay America - Orange County - John Wayne Airport is open now. It will close tomorrow at 12:00 a.m.