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Extended Stay America - Orange County - John Wayne Airport
- Hotels
- Newport Beach, CA
About this business
Location details
4881 Birch St., Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I loved that they had a kitchen - I didn't love that you had to ASK for dishes & utensils, etc. The washer/dryer room was especially helpful! The staff was very kind. And they upgraded us to a bigger/better room when our bathroom light was out.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're glad to know you liked having a kitchenette in your room and that you were pleased with the service provided by our associates. However, we're sorry for the inconvenience you had due to our dishware policy. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. It was a pleasure to have you as our guest, and we hope to see you ag... read more
Bare minimum but nice Bare minimum in a hotel but very nice rooms and staff. No breakfast snacks like they said at check-in.
Business response:
Ashley, thank you for choosing to stay with us at Extended Stay America. We're glad to know you liked your well-appointed room and that the service provided by our associates met all your expectations. However, we're sorry for the inconvenience you had while you were here. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
The most austere Extended Stay I've ever stayed in. Took two hours to get cooking utensils.
Business response:
Gerald, thank you for your great comments and review of your visit to our hotel. We pride ourselves on delivering exceptional service to our guests, and we are sorry this was not your experience. Also, we apologize for the wait time issue while getting the kitchenware and regret the inconvenience caused.We have addressed your concerns with the staff, and we have taken corrective action, so this does not happen in the future. Thank you again for being our guest, and we would love the opportunity to welcome you back soon. Sinc... read more
Another Great Stay It was perfect! I will be back to stay again.
Business response:
Robin, thank you for returning to Extended Stay America. We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
It was all good. Would recommend it.
Business response:
Irene, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. Thank you for being our guest and for recommending us to future travelers. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - John Wayne Airport
How is Extended Stay America - Orange County - John Wayne Airport rated?
Extended Stay America - Orange County - John Wayne Airport has a 3.1 star rating with 2,892 reviews.
When is Extended Stay America - Orange County - John Wayne Airport open?
Extended Stay America - Orange County - John Wayne Airport is open now. It will close tomorrow at 12:00 a.m.