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Extended Stay America - Orange County - John Wayne Airport
- Hotels
- Newport Beach, CA
About this business
Location details
4881 Birch St., Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
One night for one exhausted person was about all I was so exhausted...so exhausted, that it didn't seem to bother me that the air-conditioning put out an obnoxious loud noise on top of the fact that air conditioners are always loud. The bed was comfy and the pillow was comfy and on this night that was what mattered the most. But the "extra" hair in the bathroom that did not belong to me and the unswept floor rather grossed me out. The carpet was half vacuumed. Other than that it was ok. I didn't use the kitchen or the coffee... read more
Business response:
Kim, thank you for the feedback. We are glad to read you had had an overall pleasant visit and liked the comfort of our beds. However, we're sorry your air conditioning unit kept you from having a peaceful sleep. We have alerted our engineering team so we can fix the problem going forward. We apologies for the cleanliness issues you had with your bathroom. Corrective action has already been taken in the appropriate departments to ensure that this doesn't happen again. We hope you will give us a second chance to deliver the t... read more
I’m Very pleased the place is well kept and secured
Business response:
Thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you were impressed with our well-kept property and that you had a nice time with. We appreciate your review and look forward to your future visit. Sincerely, Hotel Management
There was no ice machine and no vending machines. Some guests were cooking food in their rooms, so it smelled like food everywhere, including my room. But otherwise it was ok.
Business response:
Thank you for including Extended Stay America in your travel plans. Although from the rating it seems you had a pleasant visit, we are sorry we missed meeting some of your expectations. Please know, we have a full-size refrigerator which includes ice trays for your convenience. Therefore we do not have ice machines on our property. We appreciate your feedback and hope to host you again in the future. Sincerely, Hotel Management
Overall a nice place to stay. I've stayed here twice already. The price is great and it has a small kitchen which I like. Parking is free; so is the slow wi-fi. I like how housekeeping only comes once a week. That probably helps keep costs down. The area of the hotel is nice and it's close to areas of interest. However, the clientele there can be a little ghetto. Which explains probably why the kitchen comes with absolutely nothing in it, not even a cup. You have to ask the front desk for items like plates, cups, utensils, e... read more
Business response:
Thank you for choosing Extended Stay America once again. It’s a pleasure to know you were happy with our affordable rates and liked our housekeeping policy as well as our ideal location. We appreciate your business and look forward to your return visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - John Wayne Airport
How is Extended Stay America - Orange County - John Wayne Airport rated?
Extended Stay America - Orange County - John Wayne Airport has a 3.2 star rating with 3,235 reviews.
When is Extended Stay America - Orange County - John Wayne Airport open?
Extended Stay America - Orange County - John Wayne Airport is open now. It will close tomorrow at 12:00 a.m.