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Extended Stay America - Orange County - Lake Forest
- Hotels
- Lake Forest, CA
About this business
Extended Stay America Hotel Orange County - Lake Forest is located at 20251 Lake Forest Dr, Lake Forest, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
20251 Lake Forest Dr., Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean, easy access from freeway. No breakfast, other than some coffee and granola bars.
Business response:
Thank you for posting your kind review of Extended Stay America. We are glad to know that you liked our convenient location, but we are sorry that you were unhappy with our breakfast offerings. We hope this did not overshadow your otherwise positive stay with us and that you will choose us again in the future. Sincerely, Hotel Management
Front desk clerk was courteous, with pleasing personality, helpful, respectful, etc.
Business response:
Thank you for choosing Extended Stay America! We love sharing wonderful comments such as yours about our front desk team's efforts and excellent service. They will be thrilled to know their efforts are recognized and that you took the time to compliment them in your review. This team works very hard to make every guest comfortable and feel at home, so we are all very grateful for your feedback. We hope you will stay with us again soon! Sincerely, Hotel Management
great staff/ bad location / mediocre condition the staff was very kind / i found upon getting there room service is only once a week/ the sink in the bathroom was clogged and disgusting for the last 3 days. the location was horrible at the far edge of the zip code requested
Business response:
Robert, thank you for sharing your feedback online. Although you had an overall pleasant stay, we apologize for the maintenance issue in your room. Your feedback regarding the sink has been discussed with the appropriate team for review and action. Also, we are sorry you did not find our location to be convenient for your needs. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
They don't serve breakfast. Don't believe it when they say they do It's actually a pretty nice hotel. The only thing I hate about extended-stay is that what they call breakfast is more like "take your damn coffee and get out". Otherwise, it was a fine nights stay.
Business response:
David, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. However, we are sorry you were unhappy with our grab-and-go breakfast. Your comments will be shared with our brand leaders to determine new breakfast offerings. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Family reunion Nice and comfortable
Business response:
Steve, thank you for choosing Extended Stay America for the family reunion and for the outstanding feedback. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Lake Forest
How is Extended Stay America - Orange County - Lake Forest rated?
Extended Stay America - Orange County - Lake Forest has a 4.2 star rating with 1,198 reviews.
When is Extended Stay America - Orange County - Lake Forest open?
Extended Stay America - Orange County - Lake Forest is open now. It will close tomorrow at 12:00 a.m.