This profile has been claimed by the business owner or representative.
Extended Stay America - Orange County - Lake Forest
- Hotels
- Lake Forest, CA
About this business
Extended Stay America Hotel Orange County - Lake Forest is located at 20251 Lake Forest Dr, Lake Forest, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
20251 Lake Forest Dr., Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice area Nice area, nice hotel but is very out dated.
Business response:
Paula, thank you for being our guest at Extended Stay America. We're glad to know you were impressed with the location of our property, but we're sorry for your disappointment with the overall condition of our hotel. Your feedback has been shared with the appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, we will focus our energies on delivering the best service in the area, and we hope you will make plans to stay with us again. Sincerely, Hotel M... read more
Just the basics no amenities Beds were comfortable. The kitchenette was a must for our trip so there were not many options. Basics were provided but no amenities like a pool, exercise room or business center.
Business response:
Debora, thank you for reviewing your stay with us. We are glad you liked our comfortable beds and kitchenette. However, we are sorry for not meeting your expectations with the on-site amenities and regret the inconvenience it caused. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you again whenever your travels bring you to the area. Sincerely, Hotel Management
The good part was we were able to bring our dog. The not so good was the trash around the back door and the area where we could walk the dogs the grass was extremely dry and trash cans always full. makes it hard to clean up when there is no place to put it.
Business response:
Thank you for being our guest. We offer our apologies for the untidiness you noticed at our property. Your feedback is discussed with our housekeeping team to ensure they provide better services going forward. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management
Very clean room great location friendly staff amenities are great
Business response:
Thank you for the heartwarming review of Extended Stay America. We are delighted to read you were impressed with the cleanliness of your room and that our location was perfect for needs. Thank you again for all of your great feedback. We look forward to your next stay! Sincerely, Hotel Management
This is an extended stay hotel so the breakfast is a grab and go, meaning it is oatmeal in a cup with granola bars and muffins. They do supply soap for the shower but no shampoo. We always bring our own so not a problem for us. Very clean rooms, staff is very polite and nice, plenty of parking.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Lake Forest
How is Extended Stay America - Orange County - Lake Forest rated?
Extended Stay America - Orange County - Lake Forest has a 4.2 star rating with 1,233 reviews.
When is Extended Stay America - Orange County - Lake Forest open?
Extended Stay America - Orange County - Lake Forest is open now. It will close tomorrow at 12:00 a.m.