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Extended Stay America - Orange County - Lake Forest
- Hotels
- Lake Forest, CA
About this business
Extended Stay America Hotel Orange County - Lake Forest is located at 20251 Lake Forest Dr, Lake Forest, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
20251 Lake Forest Dr., Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Animal friendly & customer service was good. Rates were good.
Business response:
It was a pleasure to have you a sour guest Extended Stay America. We are delighted to know you were overwhelmed not only with our outstanding hospitality and our pet-friendly feature but also with the value we offer. We look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
The Prooperty was much older and in need of repair. The bed was soooo hard my hubby and I woke up with sore back and necks. Cigarette burns on the counter in the bathroom and really thin walls. Heard dogs and kids all night. Will not stay here again
Business response:
Dannic, please accept our sincere apology for the cleanliness you encountered with your room. We have shared your feedback with the housekeeping team so that corrective measures can be taken. We are also sorry for the disappointment you had with the comfort of your bed. We wish we had the opportunity to address this while you were here as we would have done our best to ensure you were comfortable. We regret the inconvenience caused and hope you and your husband will give us a chance to impress you on a future visit. Sincerel... read more
Its a nice place to stay If your just looking to rest for the night. They dont hv a pool or any amenaties so If your looking for things like that try a diff location. The beds wete comfy and clean. I stayed in a king suit had a full kitchen which was nice!
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you enjoyed our apartment-style room and that you slept well on our comfortable beds. We appreciate your business and look forward to your next visit. Thank you again for recommending us. Sincerely, Hotel Management
Nice, confortable and clean.
Business response:
Carmen, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked our well-kept property. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
The rooms smelled like smoke even though it was a non smoking room😕. There were ants near the air conditioner and I found one on a pillow on the bed .’
Business response:
Thank you for taking the time to review your experience and letting us know how we can improve. We are sorry for the disappointing stay and for the smoke and cleanliness issues you experienced. Our housekeeping team is doing a full inspection of all our suites as a precaution, and we have relayed your comments with the team. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Lake Forest
How is Extended Stay America - Orange County - Lake Forest rated?
Extended Stay America - Orange County - Lake Forest has a 4.2 star rating with 1,233 reviews.
When is Extended Stay America - Orange County - Lake Forest open?
Extended Stay America - Orange County - Lake Forest is open now. It will close tomorrow at 12:00 a.m.