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Extended Stay America - Orlando - Convention Center - Universal Blvd
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8750 Universal Blvd., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was great and pet friendly I was very impressed with the room. It was perfect for my family and my pet was confortable too!
Business response:
Leydi, thanks for choosing Extended Stay America on your visit to our city. We are thrilled to read you were highly impressed with your well-appointed room and that you liked our pet-friendly policy. Reviews such as yours mean a lot! Thanks once more, and we look forward to welcoming you and your family back for another outstanding stay. Sincerely, Hotel Management
Business response:
Michael, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Business response:
Many thanks for taking the time to post your rating online. Impressing our guests is a top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Nice for a quick stay The hotel wasn’t super high end of course it’s a small hotel. For the most part everything seemed clean. The staff was nice. The manager waived our early check in fee (we were trying to check in 20 mins before the early check in time and we had two small kids). That was nice of him. The breakfast was pretty descent , it’s grab and go mostly cereal breads etc no hot foods. The only two things I didn’t like was 1. the fridge was clean but very beat up and didn’t cool very well. And 2. There was no room se... read more
Business response:
Kim, thank you for staying at Extended Stay America and for the feedback. We are glad to read you liked the service offered by our staff and that we met your expectations. However, we are sorry you were unhappy with our hotel policy. Your comments in regard to breakfast specifics have been shared with our Brand Leaders to assist them when determining new offerings for future implementation. Thanks once more for being our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Staff was friendly, rooms are clean and with all the basic amenities
Business response:
We are so glad you enjoyed your time at Extended Stay America. We couldn't be happier that we were able to impress you with our service and facilities. Thank you for your wonderful review, and we look forward to your next visit. Sincerely, Hotel Management
The room was really big, and I really enjoyed it. The only thing is that the bathroom is a little small. However, I enjoyed this stay and would stay again. Hey
Business response:
We appreciate you for taking the time to review your experience at Extended Stay America. It feels good to know you enjoyed the spaciousness of your room and had a great stay with us. Thank you once more for the kind comments, and we look forward to your return visit. Sincerely, Hotel Management
the only thing that I didn't like were the kitchen across from my room, I heard dishes, dog barking and a baby crying(early in the morning, it woke me up and and I couldn't go back to sleep, a little child running and stomping from 8a-after 10, even when I call customer service it still didn't stop, so there went my rest.
Business response:
Thank you for your review of your stay. We apologize for not living up to your expectations, and we appreciate you taking the time to provide specifics about the problems that inconvenienced you. We are working with our staff to make sure we are paying the proper attention to these areas. We hope you will give us another opportunity to prove we can do better on your next trip to this area. Sincerely, Hotel Management
Business response:
Steven, thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
I loved everything. From the customer service to the room. The only thing I didn't like was finding hairs in the shower. Everything else was excellent. We had an amazing time.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to know you enjoyed your time with us and were impressed with the service provided by our staff. We have shared your comments with our Housekeeping Manager to see where we went wrong so any necessary improvements to our processes can be made. We appreciate your business and look forward to seeing you again soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Convention Center - Universal Blvd
How is Extended Stay America - Orlando - Convention Center - Universal Blvd rated?
Extended Stay America - Orlando - Convention Center - Universal Blvd has a 4.3 star rating with 2,053 reviews.
When is Extended Stay America - Orlando - Convention Center - Universal Blvd open?
Extended Stay America - Orlando - Convention Center - Universal Blvd is open now. It will close tomorrow at 12:00 a.m.