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Extended Stay America - Orlando - Convention Center - Universal Blvd
- Hotels
- Orlando, FL
About this business
Location details
8750 Universal Blvd., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Family Week-end The hotel staff was very friendly. The room was large, but had a distinct odor. It was also near an elevator, so was very noisy. I also felt like there were a lot of hidden charges at the hotel that I wasn't expecting.
Business response:
Thank you for choosing Extended Stay America for your weekend stay. We are glad to read you liked our courteous service and your spacious room. That being said, we are sorry for the issues you had while here. We have shared your feedback with the concerned teams and will take actions to improve our future guest experience moving forward. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Good price close to convention center Good for a short stay. As a efficiency room there were not any cooking pots or pans. Also no plates or anything to eat with.
Business response:
Thanks for sharing your review of Extended Stay America. We are delighted to know you liked our convenient location and that we were able to meet your expectations at an affordable price. Thank you once more for being our guest, and we look forward to hosting you again on your next stay. Sincerely, Hotel Management
Great location, friendly staff but hotel is dated, common areas smelled like cigarette smoke and rooms had poor sound insulation as conversations in hallway sounded like the door was open.
Business response:
Yanier, thank you for staying with us. We are glad to read you liked our convenient location and courteous service. That being said, we are sorry for the noise and odor issues you experienced while you were here. We value your feedback as it will help us improve moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Close to attractions Great for the price. Close to attractions . Nice pool. Good coffee. Glad I didn’t have to cook though. Only one burner worked on the stovetop overall it was a good stay.
Business response:
Barbara, thank you for choosing to stay at Extended Stay America. We are delighted to know you loved the convenience of our location and found us to be of great value in the area. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Business response:
Karine, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
confort i suggest in breakfast proteins,fries,more things
Business response:
Thank you for your review. We're pleased you stayed at Extended Stay America and had a pleasant experience. We appreciate your suggestion and look forward to having you as our guest again soon. Sincerely, Hotel Management
Business response:
Karine, thank you for choosing Extended Stay America and for the four-star rating. We are thrilled to know we met all your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Not the best Orlando has to offer Arrived 30 minutes after check in time, room not ready. Told to wait 30 minutes and it would be ready. 30 minutes later, the cleaning had not started so we were given a double queen room instead. Bathroom had a lot of mold/mildew in shower area. Beds ok, but hard. Wont be back
Business response:
James, thank you for being our guest. We sincerely apologize for the problem you encountered at the time of check-in and the housekeeping issue you had in your room. Your feedback will be used as a training tool to improve our service levels going forward. We hope you will accept our apology and consider giving us another chance to prove we are up to the task of delivering outstanding service. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Convention Center - Universal Blvd
How is Extended Stay America - Orlando - Convention Center - Universal Blvd rated?
Extended Stay America - Orlando - Convention Center - Universal Blvd has a 3.5 star rating with 3,341 reviews.
When is Extended Stay America - Orlando - Convention Center - Universal Blvd open?
Extended Stay America - Orlando - Convention Center - Universal Blvd is open now. It will close tomorrow at 12:00 a.m.